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- Tasks: Analyse performance data to drive commercial success and customer outcomes.
- Company: Join a leading mutual bank with a strong ethical foundation.
- Benefits: 28 days holiday, bonus scheme, pension contributions, and life assurance.
- Why this job: Make a real impact by turning data into actionable insights.
- Qualifications: Experience in analytics, financial interpretation, and strong communication skills.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Through our integration programme we have significantly grown, and we are one of the largest mortgage lenders and a mutual retail banking alternative to the bigger banks. Our Group Commercial Office is integral to supporting this growth and future development of the customer proposition and the commercial success of the combined business.
We have a Secondment/FTC opportunity for a Performance Manager to support the development and production of performance analytics and insight for the value streams, plus supporting the Lead Performance Manager to interpret, drive and deliver strong commercial and customer outcomes. We're looking for talent to turn current account and savings data into meaningful insight that drives decision-making. The role will involve tracking business performance, customer behaviours and key trends, highlighting risks and opportunities that shape our plans. Along with supporting strategic planning and forecasting, produce pricing proposals that influence growth, and work closely with teams across product, finance, research and more.
It's important the role holder enjoys bringing analytics to life, solving problems and partnering with stakeholders to create real commercial impact.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Location/Hybrid Working: If West Midlands based - once a week on the Coventry site and every 2 months at the Manchester site. If based near Manchester - every other month alternate locations.
About you
To be successful in this role it's essential you have:
- Experience in planning, forecasting and financial interpretation
- Experience in the creation of performance analytics and insight
- Technical expertise in analytical tools and techniques
- Strong communication and stakeholder management skills
- Strong excel and data interpretation skills
- Experience in presenting data in a clear, actionable, and engaging stories tailored to leadership audiences
- Financial Services experience
- Insurance, or mortgage product experience
Desirable experience will be:
- Current account product experience
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK's original ethical bank was the start of an exciting journey. Trusted by over four million people, we're a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.
We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us.
Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We're proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.
Performance Manager - Family & Everyday Banking - up to 12 months FTC in Birmingham employer: Coventry Building Society
Contact Detail:
Coventry Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager - Family & Everyday Banking - up to 12 months FTC in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Performance Manager role.
✨Tip Number 2
Prepare for the interview by diving deep into performance analytics. Brush up on your knowledge of analytical tools and techniques, and be ready to discuss how you can turn data into actionable insights that drive decision-making.
✨Tip Number 3
Showcase your communication skills! Practice presenting data in a clear and engaging way. Think about how you can tailor your stories to resonate with leadership audiences, as this will be key in demonstrating your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Performance Manager - Family & Everyday Banking - up to 12 months FTC in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Performance Manager role. Highlight your experience in planning, forecasting, and performance analytics, as these are key to what we're looking for. Show us how your skills can drive commercial success!
Showcase Your Data Skills: Since this role involves turning data into meaningful insights, don’t forget to mention your technical expertise with analytical tools. Give examples of how you've used data to influence decision-making in previous roles. We love seeing those numbers come to life!
Communicate Clearly: Strong communication is essential for this position, so make sure your application reflects that. Use clear and engaging language to tell your story, especially when discussing your experience with stakeholders. We want to see how you can present data in a way that resonates with leadership.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Coventry Building Society
✨Know Your Numbers
As a Performance Manager, you'll be dealing with data all the time. Brush up on your financial interpretation skills and be ready to discuss how you've used analytics to drive decision-making in previous roles. Prepare specific examples that showcase your ability to turn data into actionable insights.
✨Master Stakeholder Communication
Strong communication is key in this role. Think about how you can present complex data in a clear and engaging way. Practice explaining your past projects to someone outside of your field to ensure you can tailor your message for different audiences, especially leadership.
✨Showcase Your Problem-Solving Skills
This position requires a knack for solving problems. Be prepared to discuss challenges you've faced in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Research the Company Culture
Understanding the ethos of the company is crucial. Familiarise yourself with their values and how they approach customer service and community engagement. This will not only help you answer questions but also allow you to ask insightful questions that show your genuine interest in their mission.
