At a Glance
- Tasks: Uncover user insights to shape product design and enhance user experiences.
- Company: Join Coventry Building Society, a forward-thinking organisation with a focus on user-centred design.
- Benefits: 28 days holiday, annual bonus, pension contributions, and life assurance.
- Other info: Hybrid work model with opportunities for growth and collaboration.
- Why this job: Make a real impact by advocating for users and driving design decisions.
- Qualifications: Curiosity, empathy, and experience in UX research are essential.
The predicted salary is between 35000 - 45000 € per year.
Due to a temporary secondment in the UX team we have an opportunity for a UX Research Specialist to join us on a 15-month fixed term contract. This role sits at the heart of how we understand and design for our customers. You will be responsible for uncovering meaningful, human-centred insights that directly shape product and design decisions.
Working closely with UX Designers, Product Managers and cross-functional teams, you will ensure that real user needs, behaviours and pain points are continuously surfaced and embedded across the end-to-end experience. You will take an active role in research throughout the product lifecycle, combining discovery and evaluative approaches to help teams learn quickly and iterate with confidence. This includes planning and running hands-on research activities such as moderated and unmoderated testing, rapid usability studies, and iterative validation of concepts and designs.
A key part of the role is translating research outputs into clear, compelling insights that put the user at the centre of decision making. Rather than simply reporting findings, you will synthesise patterns, highlight opportunities, and tell persuasive stories that influence direction and drive action. You will work closely with teams to ensure that insights are not only understood but meaningfully applied to improve the user experience.
You will act as an advocate for user-centred design, helping to build a culture where research is valued, ethical, and aligned with business, risk and regulatory expectations. By fostering strong collaboration and raising the visibility of user insight, you will contribute to growing research capability and maturity across the organisation.
This is a role for someone who is curious, empathetic and outcome-focused, with a strong instinct for understanding people and a passion for turning insight into better user experiences.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
We reserve the right to close this advert early if we receive a high volume of suitable applications. We operate on a team-led hybrid approach with at least once a quarter in the Manchester office.
Specialist UX/UI Researcher (15 month FTC) in Manchester employer: Coventry Building Society Careers
Coventry Building Society is an excellent employer that prioritises a collaborative and user-centred work culture, making it an ideal place for a Specialist UX/UI Researcher. With generous benefits such as 28 days of holiday, a personal pension scheme, and a focus on employee growth through hands-on research opportunities, you will thrive in an environment that values your insights and contributions. The hybrid working model allows for flexibility while fostering strong team connections, particularly in the vibrant Manchester office.
Contact Detail:
Coventry Building Society Careers Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Specialist UX/UI Researcher (15 month FTC) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Coventry Building Society on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into user-centred design principles. Be ready to share examples of how you've turned insights into actionable design decisions. Show us your passion for improving user experiences!
✨Tip Number 3
Practice your storytelling skills! When discussing your research findings, make sure you can weave a compelling narrative that highlights user needs and how your insights can drive action. We love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Specialist UX/UI Researcher (15 month FTC) in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Specialist UX/UI Researcher role. Highlight your experience with user-centred design and research methodologies that align with what we’re looking for.
Showcase Your Insights:When detailing your past experiences, focus on how you’ve translated research into actionable insights. We want to see examples of how your work has influenced product decisions and improved user experiences.
Be Authentic:Let your personality shine through in your application. We value curiosity and empathy, so don’t hesitate to share your passion for understanding users and creating better experiences.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This helps us keep track of all applications and ensures you’re considered for the role!
How to prepare for a job interview at Coventry Building Society Careers
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your past work, and think of specific examples where your research directly influenced design decisions.
✨Prepare for Hands-On Research Discussions
Since this role involves planning and running various research activities, be prepared to talk about your experience with moderated and unmoderated testing. Have a couple of case studies ready that showcase your ability to conduct usability studies and iterate based on findings.
✨Synthesis is Key
The ability to synthesise research outputs into clear insights is crucial. Think about how you can present your findings in a compelling way. Practice telling a story with your data that highlights user needs and opportunities for improvement.
✨Show Your Collaborative Spirit
This role requires working closely with cross-functional teams, so be ready to share examples of how you've collaborated in the past. Highlight your communication skills and how you've advocated for user insights to ensure they are embedded in decision-making processes.
