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- Tasks: Shape customer propositions and drive impactful solutions in business banking.
- Company: Join the UK's seventh-largest mortgage lender with a strong mutual ethos.
- Benefits: 28 days holiday, bonus scheme, pension contributions, and life assurance.
- Other info: Hybrid working model with opportunities for collaboration in Coventry or Manchester.
- Why this job: Make a real difference for customers and communities while growing your career.
- Qualifications: Experience in proposition management or strong sector knowledge required.
The predicted salary is between 50000 - 60000 £ per year.
The combination of Coventry Building Society and The Co‑operative Bank has created the UK’s seventh‑largest mortgage lender and a strong mutual alternative to the big banks across retail and business banking. We have a 12-month FTC opportunity as a Proposition Manager to join a newly formed Business & Commercial Banking Proposition team at an early and influential stage of its journey.
The team is building its proposition capability from the ground up, so this role is suited to a solid Proposition Manager or someone with strong sector knowledge who can bring depth of expertise, shape ways of working and help establish best practice across the team. The team is dedicated to making a genuine difference for our customers, communities, and the planet. We focus on creating solutions that truly matter, ensuring our work is relevant and impactful for everyone we serve.
The role focuses on the customer value proposition, why customers choose the Group and how they are built and evolved. Working with key stakeholders, the focus is on customer definition alongside the development and delivery of a clear customer strategy, shaping the end‑to‑end customer journey, and ensuring propositions are differentiated through strong market and competitor insight.
The role supports the Product team on their commercial objectives, translating customer needs and insight into compelling propositions that drive sustainable growth. Day to day, the role covers a broad range of business and commercial banking products, including current accounts, lending, and deposits.
The role holder will work closely with teams across Product, Pricing, Marketing, Digital, Finance, Compliance and Customer insights to improve existing propositions and create new ones, acting as the proposition expert and ensuring proposition thinking is reflected in wider initiatives and regulatory change. This is a role for someone who is curious, commercially minded and comfortable influencing across an organisation, with the opportunity to support and guide along with an industry strong Senior Manager.
We operate on a team-led hybrid approach at least once a quarter in the Coventry &/ or Manchester office.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with matched contributions
- Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society here.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Propositions Manager - Business and Commercial Banking - 12 month FTC in Manchester employer: Coventry Building Society Careers
Contact Detail:
Coventry Building Society Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Propositions Manager - Business and Commercial Banking - 12 month FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their customer propositions and think about how your skills can contribute to their mission. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. We believe that the more you practice, the more confident you'll feel when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We recommend applying through our website to keep everything streamlined and easy for you.
We think you need these skills to ace Propositions Manager - Business and Commercial Banking - 12 month FTC in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Propositions Manager role. Highlight your relevant experience in business and commercial banking, and don’t forget to showcase your understanding of customer value propositions. We want to see how you can bring depth of expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for making a difference for customers and communities, and how your skills align with our mission at Coventry Building Society. We love a good story!
Showcase Your Curiosity: In your application, let us know about your curiosity and commercial mindset. We’re looking for someone who’s not afraid to ask questions and dig deeper into customer needs. Share examples of how you've influenced change in previous roles – we want to see that spark!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the fantastic benefits we offer!
How to prepare for a job interview at Coventry Building Society Careers
✨Know Your Propositions
Before the interview, dive deep into the company's current propositions and understand their customer value. Be ready to discuss how you can enhance these offerings based on your sector knowledge and insights.
✨Showcase Your Stakeholder Skills
This role involves working closely with various teams. Prepare examples of how you've successfully collaborated with different stakeholders in the past. Highlight your ability to influence and drive change across an organisation.
✨Understand the Customer Journey
Familiarise yourself with the end-to-end customer journey in business and commercial banking. Be prepared to discuss how you would shape this journey and ensure propositions are differentiated through strong market insights.
✨Be Curious and Commercially Minded
Demonstrate your curiosity about the industry and your commercial mindset. Bring ideas to the table about how to create solutions that matter for customers and communities, showing that you align with the company’s mission.