Customer Service Assistant - Norwich in Ipswich

Ipswich Full-Time On-site

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We’re looking for a friendly, helpful person to join the team in our Norwich branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.

This role will suit someone who’s at ease talking to lots of different people and able to support their needs in a caring, friendly and efficient manner. It involves finding solutions for our customers, keeping up to date with our services, policies and procedures as well as staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities, as well as taking telephone calls for our greater Customer Service area.

This is a full time,12 month fixed term contract role working Monday - Friday 08:30 - 16:00 plus alternate Saturdays 08:30 - 12:00.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society Group here.

We reserve the right to close this advert early if we receive a high volume of suitable applications