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- Tasks: Support customers in a friendly environment and find solutions to their needs.
- Company: Join the welcoming team at Coventry Building Society in Chipping Sodbury.
- Benefits: Enjoy 28 days holiday, bonuses, pension contributions, and wellbeing support.
- Other info: Dynamic role with varied tasks and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
We’re looking for a friendly, helpful person to join the team in our Chipping Sodbury branch. The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.
This role will suit someone who’s at ease talking to lots of different people and able to support their needs in a caring, friendly and efficient manner. It involves finding solutions for our customers, keeping up to date with our services, policies and procedures as well as staying on top of admin. Dealing with cash transactions carefully and accurately are among its key responsibilities, as well as taking telephone calls for our greater Customer Service area.
Our benefits include:
- 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
- Annual discretionary bonus scheme
- Personal pension with enhanced contributions
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society here.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Customer Service Assistant in Chipping Sodbury employer: Coventry Building Society Careers
Contact Detail:
Coventry Building Society Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Chipping Sodbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Coventry Building Society. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, think of examples from your past experiences where you've helped someone or solved a problem. Be ready to share these stories during your interview to showcase your friendly and efficient approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Customer Service Assistant in Chipping Sodbury
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and helpful nature in your words.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've supported customers in the past – we love hearing about your successes!
Stay Organised: Keep your application neat and tidy. Use clear headings and bullet points where necessary. This helps us easily find the information we need and shows that you’re organised, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Coventry Building Society Careers
✨Know Your Stuff
Before the interview, make sure you’re familiar with the services and policies of the company. This will not only help you answer questions confidently but also show that you’re genuinely interested in the role.
✨Show Your People Skills
As a Customer Service Assistant, your ability to connect with people is key. Prepare examples of how you've helped customers in the past or resolved conflicts. This will demonstrate your friendly and caring nature.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This shows respect and allows you to respond more effectively. You might even want to practice this skill with a friend beforehand!
✨Be Ready for Admin Talk
Since the role involves admin tasks, be prepared to discuss your experience with organisation and attention to detail. Bring up any relevant experiences where you’ve successfully managed paperwork or cash transactions.