Operational Manager Adult Community Mental Health - South Warwickshire in Royal Leamington Spa

We are looking for a supportive, dynamic forward-thinking operational lead for our South Warwickshire adult community mental health services. You will operationally lead our Early Intervention, routine triage, CMHT, Clozapine and homeless services based in Leamington Spa, Warwick and Stratford upon Avon. Your base will be flexible as it is important that services have a visible leadership presence. You will be part of the senior leadership team for community mental health and will be expected to be part of trust-wide developments as well as working with system partners. Experience of working in Community Mental Health is an essential criterion as well as management experience.

Main duties of the job:

• Provide high-quality supervision to our team managers and clinical leads.
• Have oversight of safety and quality of services within South Warwickshire.
• Balance competing demands including management of complex complaint and incident investigations, service developments and quality improvements.
• Work closely with other operational leads as well as the Head of Service for Warwickshire.

About us:

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities:

• Generous annual leave entitlement which increases during your time with us.
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
• Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
• Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
• Wellbeing support, including an in-house counselling service, external helpline and more.
• Staff networks and support groups.

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job responsibilities:

Alongside your operational role we are looking for somebody who will bring their own development ideas and be able to implement national directives into local service provision alongside the Head of Service and Team Managers. If you want any more information on this exciting role then please contact the Head of Service.

Person Specification:

• Must demonstrate experience of leading/managing others.
• Must demonstrate experience in contributing to policy, planning and service development.
• Must demonstrate experience in dealing with HR issues such as recruitment and selection, performance management, sickness and annual leave.
• Must have significant experience within Community Mental Health.

• Must be able to demonstrate excellent communication skills.
• Must demonstrate established conflict management skills in a variety of environments e.g. one-to-one or groups where responses may be unpredictable.
• Must show evidence of excellent presentation skills, both written and verbal, to audiences that could differ in number and knowledge.

• Must demonstrate evidence of successful completion of specialist postgraduate courses.
• Must demonstrate evidence of formal/informal management and leadership training or management and leadership skills obtained through experience.
• Must show evidence of ongoing attendance of short, study days, conferences and extended self-study.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.