At a Glance
- Tasks: Coordinate clinical interventions for children and families, ensuring smooth patient flow.
- Company: Join Coventry and Warwickshire Partnership NHS Trust, dedicated to community health.
- Benefits: Enjoy generous leave, learning opportunities, and wellbeing support.
- Why this job: Make a real difference in young lives while developing your skills.
- Qualifications: Empathy, communication skills, and a passion for helping others are essential.
- Other info: Dynamic role with opportunities for growth and collaboration in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The main responsibilities of this post are to coordinate the delivery of clinical interventions for children and young people and their families within the RISE Service. They will support specific processes for data management to contribute to the development of services, improve clinical outcomes and contribute to clinical and service audits.
Responsibilities
- Coordinate the delivery of clinical interventions for children and young people and their families within the RISE Service.
- Support specific processes for data management to contribute to the development of services, improve clinical outcomes and contribute to clinical and service audits.
- Travel between Whitestone clinic and Highfield House, Nuneaton; there is an expectation to travel.
- Respond to telephone queries with families who may be anxious, distressed or aggressive at times in a professional manner demonstrating empathy and sensitivity.
- Respond to, record and report any adverse events or incidents relating to client care in an appropriate and timely manner.
- Liaise with other members of the multi-disciplinary/multi-agency team, completing relevant forms and documentation to support referrals to the treatment waiting list.
- Participate in the signposting process, contacting appropriate resources and/or support in order to facilitate effective discharge.
- Ensure that up to date written and/or electronic records and activity data are maintained in accordance with professional and Trust standards and policies.
- Support multi-disciplinary team meetings by completing outgoing agendas, adding clinical notes of conversations to patient records and supporting patient flow onto the treatment waiting list.
- Ensure records around children and young people admitted to Tier 4 hospital are updated.
- Support patient flow with regards to offered interventions.
- Communicate effectively with professional colleagues and other agencies using a range of IT and AV media and equipment.
- Provide advice and information regarding assessment and intervention and communicate accurate information to others.
- Work to the standards, clinical pathways, protocols and policies within the department and organisation.
- Complete outcome and screening tools as required; ensure treatment waiting list forms are completed and discussions are followed up in meetings as needed.
- Actively participate in areas of development within best practice and governance activities relevant to specialist area.
- Ensure confidentiality of patient and staff information is maintained at all times.
- Participate in the personal development review system, ensuring that planned objectives are achieved.
- To follow and adhere to CWPT Health and Safety Policies and instructions.
- Safeguarding Children & Vulnerable Adults is your responsibility.
- To maintain up to date clinical records for children and young people in accordance with CWPT policy and local departmental protocol.
- Support in departmental audit/research activity as required.
- Combination of sitting, standing and walking; frequent need to be seated for a considerable amount of time at a computer.
- To independently write up clinical notes with accuracy and in a timely manner.
- To be aware of the sensitive nature of information that may be shared about the children and young people in our service.
- All Trust staff have a responsibility to ensure safeguarding; mandatory training and adherence to safeguarding policies and inter-agency guidance.
- Personal information is confidential and disciplinary action will be taken if disclosed inappropriately.
- All staff are responsible for protecting themselves and others; mandatory infection control training and updates.
- The Trust is committed to reducing environmental impact; adhere to policies to assist in meeting environmental targets.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues and offer a wide range of benefits and development opportunities.
Benefits
- Generous annual leave entitlement which increases during your time with us.
- Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
- Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
- Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
- Wellbeing support, including an in-house counselling service, external helpline and more.
- Staff networks and support group.
Patient Flow Co-Ordinator | Coventry and Warwickshire Partnership NHS Trust in London employer: Coventry and Warwickshire Partnership Trust
Contact Detail:
Coventry and Warwickshire Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Flow Co-Ordinator | Coventry and Warwickshire Partnership NHS Trust in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to CWPT. Attend local events or online webinars to meet potential colleagues and learn more about the organisation.
✨Tip Number 2
Prepare for interviews by practising common questions related to patient care and data management. Think about real-life examples where you've demonstrated empathy and teamwork, as these are key in this role.
✨Tip Number 3
Show your passion for improving lives! When you get the chance, share why you're excited about working with children and young people in the RISE Service. Your enthusiasm can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at CWPT.
We think you need these skills to ace Patient Flow Co-Ordinator | Coventry and Warwickshire Partnership NHS Trust in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Flow Co-Ordinator role. Highlight your experience with clinical interventions and data management, as these are key responsibilities in the job description.
Showcase Your Empathy: Since you'll be dealing with families who may be anxious or distressed, it's important to demonstrate your empathetic approach in your application. Share examples of how you've handled sensitive situations in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us understand your qualifications and experiences better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at CWPT!
How to prepare for a job interview at Coventry and Warwickshire Partnership Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Flow Co-Ordinator. Familiarise yourself with the RISE Service and how it supports children and young people. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Empathy and Communication Skills
Given the nature of the job, you'll need to showcase your ability to handle sensitive situations. Prepare examples from your past experiences where you've effectively communicated with distressed individuals or families. Highlight your empathetic approach and how you maintained professionalism under pressure.
✨Showcase Your Organisational Skills
As a Patient Flow Co-Ordinator, you'll be juggling multiple tasks. Be ready to discuss how you manage your time and prioritise tasks. Bring examples of how you've successfully coordinated projects or managed data in previous roles, as this will demonstrate your ability to keep things running smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the RISE Service, or opportunities for professional development. This shows that you're not only interested in the position but also in how you can contribute to the team's success.
