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- Tasks: Provide vital admin support to our community nursing and therapy teams.
- Company: Join Coventry and Warwickshire Partnership NHS Trust, dedicated to compassionate care.
- Benefits: Generous leave, learning opportunities, discounts, and wellbeing support.
- Why this job: Make a real difference in the lives of children and families while growing your skills.
- Qualifications: Experience in admin roles with strong communication and organisational skills.
- Other info: Flexible working options and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: Windmill Point, Coventry (with occasional cross‑cover at local sites). Flexible working: Some home working available via flexible working request approval. Travel: Independent travel between sites required – reimbursed via e‑expenses.
About the role: Are you a compassionate, organised, and dedicated team player who takes pride in delivering exceptional support? We’re seeking a Team Secretary to join our Children & Young People’s Learning Disability Services team, providing vital administrative support to our community nursing and therapy teams.
What we value: At the heart of everything we do are our values — Respect, Integrity, Collaboration, Compassion, and Excellence. These guide how we work together, support one another, and deliver the highest standard of care to children, young people, and families.
Key Responsibilities:
- Deliver a professional, confidential, and compassionate administrative service to the clinical team.
- Manage referral pathways, clinic bookings, and patient follow‑up appointments with accuracy, efficiency, and respect.
- Support the Medical Secretaries to coordinate work effectively, demonstrating collaboration and commitment to excellence.
- Communicate sensitively and professionally with patients, families, and colleagues, showing integrity and compassion in every interaction.
- Handle confidential information responsibly, maintaining the highest standards of integrity, respect, and trust.
- Contribute to continuous improvement by identifying opportunities to enhance processes and uphold excellence in service delivery.
- Support clinicians in creating social stories for service users.
- Support meetings by taking notes.
- Support with Sensory workshops.
What We’re Looking For:
- Proven experience in a team secretary, medical secretary, or similar administrative role.
- Excellent communication, organisational, and IT skills.
- Ability to work independently, prioritise tasks, and use initiative in a fast‑paced environment.
- A flexible and collaborative approach, with a genuine commitment to delivering compassionate, respectful, and excellent support to both staff and service users.
Benefits:
- Generous annual leave entitlement which increases during your time with us.
- Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
- Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
- Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
- Wellbeing support, including an in‑house counselling service, external helpline and more.
- Staff networks and support groups.
About CWPT: At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
Closing Date: This advert closes on Tuesday 2 Dec 2025.
Team Secretary CLDT | Coventry and Warwickshire Partnership NHS Trust employer: Coventry and Warwickshire Partnership Trust
Contact Detail:
Coventry and Warwickshire Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Secretary CLDT | Coventry and Warwickshire Partnership NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Coventry and Warwickshire Partnership NHS Trust on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Team Secretary.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We should focus on showcasing our organisational skills and ability to handle confidential information with integrity. Role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase our compassion and commitment during the interview. Share specific examples of how we've supported teams or improved processes in previous roles. This will demonstrate that we align with their values of respect, integrity, and excellence.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. And remember, applying through our website gives us a better chance of being noticed!
We think you need these skills to ace Team Secretary CLDT | Coventry and Warwickshire Partnership NHS Trust
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share examples of how you've supported others in previous roles, especially in a team setting. We want to know how you embody our values of respect and integrity.
Be Organised and Clear: When writing your application, keep it organised and clear. Use headings and bullet points where necessary to make it easy for us to read. Highlight your relevant experience as a team secretary or in similar roles, so we can quickly see why you're a great fit!
Tailor Your Application: Make sure to tailor your application specifically for this role. Mention the key responsibilities from the job description and explain how your skills align with them. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward and user-friendly!
How to prepare for a job interview at Coventry and Warwickshire Partnership Trust
✨Know the Values
Before your interview, take some time to familiarise yourself with the core values of the Coventry and Warwickshire Partnership NHS Trust. Understanding how Respect, Integrity, Collaboration, Compassion, and Excellence play a role in their work will help you align your answers and demonstrate that you’re a good fit for their team.
✨Showcase Your Organisational Skills
As a Team Secretary, you'll need to manage multiple tasks efficiently. Prepare examples from your past experience where you've successfully handled clinic bookings or managed referral pathways. Be ready to discuss how you prioritise tasks and maintain accuracy under pressure.
✨Communicate with Compassion
Since the role involves sensitive communication with patients and families, practice how you would approach these conversations. Think of scenarios where you had to deliver difficult information or support someone emotionally, and be prepared to share these experiences during the interview.
✨Demonstrate Continuous Improvement Mindset
The trust values continuous improvement, so come prepared with ideas on how you could enhance administrative processes. Think about any previous roles where you identified inefficiencies and suggest how you could apply that proactive mindset to the Team Secretary position.
