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- Tasks: Provide vital admin support to clinical teams and manage patient appointments.
- Company: Join Coventry and Warwickshire Partnership NHS Trust, dedicated to community health.
- Benefits: Generous leave, learning opportunities, discounts, and wellbeing support.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in admin roles with strong communication and organisational skills.
- Other info: Be part of a compassionate team that values respect and integrity.
The predicted salary is between 30000 - 42000 £ per year.
Band 4 Medical Secretary – 1 Year Fixed Term (Ending April 2027) 1 x Full Time Post Mon‑Fri 9‑5 Office based
Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Community Mental Health Team based at Swanswell Point Coventry to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff.
We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day‑to‑day work, manage clinics and correspondence, and coordinate a wide range of tasks.
Working collaboratively with the Senior Admin Lead and wider admin team, you’ll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high‑quality patient care.
Responsibilities- Deliver a professional and confidential secretarial service to medical staff
- Manage diaries, clinic bookings, and patient follow‑up appointments
- Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow undertaking Supervisions and Appraisals
- Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
- Support the coordination of medical rotas and meetings
- Handle sensitive information with the utmost integrity and discretion
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
Benefits- Generous annual leave entitlement which increases during your time with us
- Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
- Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- Wellbeing support, including an in‑house counselling service, external helpline and more
- Staff networks and support group
- Experience in a medical secretary or similar admin role
- Excellent communication, organisational and IT skills
- Ability to work independently, prioritise tasks, and use initiative
- A flexible, collaborative, and patient‑focused approach
Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.
Medical Secretary | Coventry and Warwickshire Partnership NHS Trust employer: Coventry and Warwickshire Partnership Trust
Contact Detail:
Coventry and Warwickshire Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary | Coventry and Warwickshire Partnership NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Coventry and Warwickshire Partnership NHS Trust on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Medical Secretary.
✨Tip Number 2
Prepare for the interview by practising common questions related to medical administration. We can even role-play with a friend to boost our confidence. Remember, showing that we understand the importance of confidentiality and patient care is key!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can help us feel more confident when we walk into that interview room.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and reinforces our commitment to being a compassionate team player.
We think you need these skills to ace Medical Secretary | Coventry and Warwickshire Partnership NHS Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant admin experience, especially in a medical setting. We want to see how you can support our clinical teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting healthcare professionals and delivering exceptional service. Let us know why you’re the perfect fit for our Community Mental Health Team.
Showcase Your Communication Skills: As a Medical Secretary, communication is key. In your application, demonstrate your ability to liaise with patients and staff respectfully and compassionately. We love seeing examples of how you've handled sensitive information in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Coventry and Warwickshire Partnership Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with managing diaries, clinic bookings, and patient follow-ups. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Compassionate Side
Since this role involves liaising with patients and healthcare staff, be prepared to discuss how you handle sensitive situations with compassion and respect. Share examples from your past experiences where you've provided exceptional service or support to others.
✨Highlight Your Organisational Skills
As a Medical Secretary, being organised is key. Bring up specific tools or methods you use to stay on top of tasks and manage your time effectively. You might even want to mention any software you're familiar with that could be beneficial in this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how they support each other, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.