Band 7 Team Lead – School Aged Immunisation Service (SAIS) in Coventry

We are seeking an experienced and motivated Band 7 Team Operational Lead to provide strong, visible operational leadership across the School Aged Immunisation Service (SAIS) at CWPT. The service delivers routine immunisation programmes for children and young people aged 4‑19 years across schools, community settings, and through home visits, alongside the targeted Neonatal Hepatitis B programme and vaccination responses during outbreaks.

The Team Operational Lead will have responsibility for the day‑to‑day operational management of the service, ensuring effective workforce planning, recruitment, performance monitoring and operational governance to support the safe and efficient delivery of immunisation programmes commissioned by NHS England. Although clinically qualified, the postholder’s primary focus will be on operational leadership, including HR management, recruitment and onboarding, operational audits, data quality and oversight of the MAVIS system used to record and schedule school vaccinations.

The postholder will work closely with the Clinical Lead, Service Manager, commissioners, public health teams and education partners to ensure services are responsive, compliant and continuously improving, contributing to high‑quality outcomes and improved vaccine uptake. This is an excellent opportunity for a clinically qualified leader with strong operational expertise to shape service delivery, and ensure robust systems and processes underpin immunisation services.

Main duties of the job

• Provide visible operational leadership across SAIS, promoting a culture of efficiency, accountability and continuous improvement.
• Lead on workforce management, including rota planning, absence management, recruitment, onboarding and day‑to‑day HR queries.
• Oversee operational delivery of immunisation programmes, ensuring services are appropriately staffed, scheduled and delivered in line with contractual KPIs.
• Maintain oversight of operational governance, including audits, data quality, risk management and compliance with Trust policies.
• Act as the operational lead for the MAVIS system, ensuring accurate recording, scheduling, reporting and system updates to support service delivery and assurance.
• Work in partnership with the Clinical Lead to ensure operational processes support safe, effective and high‑quality clinical care.
• Support service transformation, service improvement and digital developments to enhance efficiency, resilience and user experience.
• Build effective relationships with schools, commissioners, public health teams and internal stakeholders to support smooth operational delivery.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff as much as they care for others and offer a wide range of benefits and development opportunities.

• Generous annual leave entitlement which increases through your time with us.
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
• Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
• Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
• Wellbeing support, including an in‑house counselling service, external helpline and more.
• Staff networks and support groups.

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as values of compassion, collaboration, excellence, integrity and respect.

Job responsibilities

1. Operational Leadership and Service Management
   • Provide strong and visible operational leadership across the School Aged Immunisation Service.
   • Lead the day‑to‑day operational management of the service, ensuring effective planning, coordination and delivery of immunisation programmes.
   • Work closely with the Service Manager and Clinical Lead to deliver contractual requirements, service targets and KPIs.
   • Ensure operational policies, procedures and SOPs are implemented consistently and reviewed regularly.
   • Lead service planning to support seasonal demand, outbreak response and business continuity.
2. Workforce, HR and Recruitment
   • Act as the first point of contact for operational HR matters within SAIS, including sickness absence, performance management and employee relations, in line with Trust policies.
   • Lead on recruitment and retention, including workforce planning, recruitment campaigns, interviews, onboarding and induction.
   • Ensure appropriate skill mix and staffing levels to support safe and effective service delivery.
   • Support staff well‑being, engagement and development, promoting a positive and inclusive team culture.
   • Contribute to appraisal, development planning and workforce development initiatives.
3. Operational Governance, Audit and Compliance
   • Lead on operational audits, data quality checks and service assurance processes.
   • Ensure systems are in place for effective monitoring of performance, activity and compliance.
   • Support incident reporting, risk management and learning from operational issues in partnership with the Clinical Lead.
   • Contribute to preparation for internal and external reviews, inspections, and commissioner assurance processes.
   • Ensure compliance with Trust policies, information governance and safeguarding requirements.
4. MAVIS System Oversight and Data Management
   • Act as the operational lead for the MAVIS system used to record and schedule school vaccinations.
   • Ensure accurate and timely data entry, reporting and system maintenance to support service delivery and performance monitoring.
   • Use MAVIS data to inform operational planning, capacity management and service improvement.
   • Ensure data quality and information governance standards are consistently met.
5. Partnership and Collaborative Working
   • Work collaboratively with the Clinical Lead, professional, Service Manager, commissioners, local authority public health teams and education partners.
   • Build effective working relationships with schools to support planning, scheduling and smooth delivery of immunisation sessions.
   • Support communication and engagement activities aimed at improving uptake and reducing inequalities.
   • Represent the service at operational meetings and forums as required.
6. Professional Standards
   • Maintain professional registration and act in accordance with the relevant professional code of conduct.
   • Use clinical knowledge and expertise to inform operational decision‑making and support safe service delivery.
   • Demonstrate CWPT values of Compassion, Respect, Collaboration, Excellence and Integrity at all times.
   • Uphold confidentiality, equality, diversity and inclusion principles in all areas of work.

Key Relationships

• School Aged Immunisation Service Manager
• Clinical Lead SAIS
• SAIS Operational and Clinical Teams
• NHS England (Public Health Commissioning)
• Local Authority Public Health Teams
• Education providers and community partners
• CWPT HR, Digital and Governance Teams

Person Specification

Qualifications

• Current Registration NMC
• Fundamentals of Immunisation and Vaccination Training
• Post‑graduate training or appropriate leadership training or willing to achieve this within 2 years
• Mentoring and Assessing in Healthcare Settings
• CPD

Skills and knowledge

• Excellent interpersonal and communication skills
• Advanced knowledge and skills in the assessment and intervention with children and young people requiring immunisation & vaccination
• Ability to demonstrate team building, leadership and organisational skills
• Demonstrates an understanding and ability to practice in a child/young person/family‑centred way
• Demonstrates a thorough understanding of clinical and management supervision skills
• Skills to include support to children & young people in different venues (and their dynamics) including needle‑phobic CYP

Experience

• Broad range of experience in working as a qualified nurse
• Significant experience in working with children and young people
• Competence with children and young people with complex needs
• Evidence of effective caseload management
• Experience of supervising registered and/or non‑registered staff
• Experience of involvement in service evaluation and audit
• Experience in primary care and public health delivery of vaccination programmes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.