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- Tasks: Lead initiatives to support unpaid carers in mental health and disability services.
- Company: Join Coventry and Warwickshire Partnership NHS Trust, dedicated to community health and wellbeing.
- Benefits: Enjoy generous leave, training opportunities, salary sacrifice schemes, and wellbeing support.
- Why this job: Make a real impact by amplifying carers' voices and improving their experiences.
- Qualifications: Passion for supporting carers and experience in project management or healthcare preferred.
- Other info: Flexible working options available; apply by 29 July 2025.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an individual who is passionate about the role carers can play in supporting our work. If that is you please read on! The Carer Experience Lead will be part of our Patient and Carer Experience Team.
The role will involve providing tools, structure, and planned direction to identify, involve, and support unpaid carers in our mental health, children and young people, and learning disability and autism services. The focus will be on implementing the Triangle of Care Standards and other initiatives to improve our work with carers and amplify their voices in our organisation, ensuring that they feel supported and involved.
As part of our Patient and Carer Experience and Engagement Team, you will lead and project manage initiatives to implement the Triangle of Care Standards and other strategic projects, ensuring carers have a strong and impactful voice in our organisation. If you are committed to making a difference and have the skills to drive positive change, we encourage you to apply.
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
• Contribute to developing and delivering strategic and operational objectives related to carers, including the Trusts ongoing membership and accreditation with the Triangle of Care.
• Identify and develop ways to gather carers and patients’ experiences and engage them in co-design and improvement work, including co-ordinating and hosting forums.
• Support Carers engagement in involvement opportunities and improvement initiatives across our Trust, providing them with support in these activities.
• Manage the development and delivery of our Trust’s Carer Awareness Training, ensuring it remains co-produced and co-delivered.
• Lead plans and project teams to complete our Trust’s Triangle of Care self-assessments across our services.
• Produce reports, including a Triangle of Care report, detailing our Trusts progress in identifying, supporting, and engaging with unpaid carers.
• Attend Trust carer forums, including Triangle of Care Implementation Groups to offer subject matter expertise and lead Trust wide work.
• Establish and host a community of practice for Carer Champions across our services.
• Provide supervisory support and subject matter expertise for colleagues in Carer Champion and Carer Support Roles.
• Lead Trust wide projects to embed the Triangle of Care Standards and Trust compliance with relevant legislation, standards, best practices, and regulatory requirements.
• Develop reporting on carers’ experiences within our Trust.
• Oversee the production of data sets related to carer experience and use the data to inform improvement and transformation work.
• Support carers’ involvement in our Trusts implementation of the Patient and carer Race Equality framework.
• Support the ongoing development of recording carer input in our electronic patients’ records.
This advert closes on Tuesday 29 Jul 2025 #J-18808-Ljbffr
Carer Experience Lead - FTC | Coventry and Warwickshire Partnership NHS Trust employer: Coventry and Warwickshire Partnership Trust
Contact Detail:
Coventry and Warwickshire Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carer Experience Lead - FTC | Coventry and Warwickshire Partnership NHS Trust
✨Tip Number 1
Familiarise yourself with the Triangle of Care Standards. Understanding these standards will not only help you in interviews but also demonstrate your commitment to improving carer experiences, which is central to the role.
✨Tip Number 2
Network with current or former employees of Coventry and Warwickshire Partnership NHS Trust. They can provide valuable insights into the organisational culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Engage with local carer support groups or forums. This will not only enhance your understanding of the challenges faced by unpaid carers but also show your proactive approach to involving them in service improvements.
✨Tip Number 4
Prepare to discuss specific initiatives you've led or been involved in that relate to carer engagement and support. Highlighting your experience in project management and collaboration will set you apart as a strong candidate for this role.
We think you need these skills to ace Carer Experience Lead - FTC | Coventry and Warwickshire Partnership NHS Trust
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Carer Experience Lead. Familiarise yourself with the Triangle of Care Standards and how they relate to the role.
Tailor Your CV: Highlight your relevant experience in supporting unpaid carers or working within mental health services. Use specific examples that demonstrate your ability to lead projects and engage with stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving the lives of carers and how your values align with those of Coventry and Warwickshire Partnership NHS Trust. Mention any specific initiatives you've led that relate to carer engagement.
Showcase Your Skills: Emphasise skills such as project management, communication, and collaboration in your application. Provide examples of how you've successfully implemented strategies or engaged with communities in previous roles.
How to prepare for a job interview at Coventry and Warwickshire Partnership Trust
✨Understand the Triangle of Care
Make sure you have a solid grasp of the Triangle of Care Standards. Be prepared to discuss how these standards can be implemented and why they are crucial for supporting unpaid carers in mental health and other services.
✨Show Your Passion for Carer Support
Demonstrate your genuine passion for improving the lives of carers. Share personal experiences or insights that highlight your commitment to making a difference in their lives and how you envision enhancing their voices within the organisation.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to engage with carers. Think about past experiences where you've successfully led initiatives or projects, and be ready to explain your approach and outcomes.
✨Familiarise Yourself with CWPT Values
Research Coventry and Warwickshire Partnership NHS Trust's values of compassion, collaboration, excellence, integrity, and respect. Be prepared to discuss how you embody these values in your work and how they align with your vision for the Carer Experience Lead role.
