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- Tasks: Provide essential admin support to our Community Mental Health Team and engage with patients.
- Company: Join Coventry and Warwickshire Partnership NHS Trust, dedicated to community health and wellbeing.
- Benefits: Generous leave, learning opportunities, salary sacrifice schemes, and discounts at various retailers.
- Why this job: Make a real difference in people's lives while developing your career in the NHS.
- Qualifications: Organised, empathetic, and computer literate with customer care experience preferred.
- Other info: Flexible part-time role with excellent career growth potential.
Admin Support Band 2 – Part-Time 30 hours per week Mon‑Fri
PREVIOUS APPLICANTS NEED NOT APPLY
Swanswell Point – Community Mental Health Team
Coventry and Warwickshire Partnership NHS Trust are excited to welcome a new Part‑Time Band 2 Admin Support person into our dedicated Admin Team to support the Community Mental Health Team based at Swanswell Point, Coventry.
The working pattern for this post is Monday to Friday 10am – 4pm.
The post holder will play an important role supporting our Community Mental Health Team. You will be required to provide efficient and comprehensive administrative support to clinicians, admin staff and managers and will work within an integrated and skill mixed admin team. You will be the first point of contact for patients on the telephone, which will require good communication skills.
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
Benefits
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in‑house counselling service, external helpline and more
- staff networks and support group
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.
Applicants will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data input. You must have the ability to multitask as this role is varied and tasks can change on a regular basis, able to manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.
We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.
This is an excellent career development opportunity for a self‑motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
This advert closes on Tuesday 20 Jan 2026
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Admin Support - Band 2 | Coventry and Warwickshire Partnership NHS Trust employer: Coventry and Warwickshire Partnership Trust
Contact Detail:
Coventry and Warwickshire Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support - Band 2 | Coventry and Warwickshire Partnership NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Coventry and Warwickshire Partnership NHS Trust on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to admin support roles. We should focus on showcasing our communication skills and ability to handle sensitive enquiries, as these are key for the position.
✨Tip Number 3
Dress the part! Even if it's a virtual interview, we want to look professional. It helps us feel confident and makes a great first impression on the interviewers.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us fresh in their minds and show our appreciation for the opportunity.
We think you need these skills to ace Admin Support - Band 2 | Coventry and Warwickshire Partnership NHS Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Support role. Highlight any relevant experience in customer care and administrative tasks, as well as your computer skills. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting the Community Mental Health Team and how your values align with ours. Let us know why you’re excited about this opportunity at CWPT.
Show Off Your Communication Skills: Since you'll be the first point of contact for patients, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention any experience dealing with sensitive enquiries.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Coventry and Warwickshire Partnership Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Support role and its responsibilities. Familiarise yourself with the Community Mental Health Team's work and how your administrative skills can support their efforts. This will show your genuine interest in the position.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for patients, it's crucial to demonstrate your communication skills during the interview. Practice answering questions clearly and confidently, and consider sharing examples of how you've effectively handled sensitive enquiries in the past.
✨Highlight Your Organisational Skills
The ability to multitask and manage your workload is key for this role. Be prepared to discuss specific instances where you've successfully juggled multiple tasks or projects. This will help illustrate your organisational skills and ability to adapt to changing priorities.
✨Emphasise Your Team Spirit
Collaboration is essential in this role, so be ready to talk about your experience working in a team. Share examples of how you've built effective working relationships and contributed to a positive team environment. This will align with the Trust's values of compassion and collaboration.
