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- Tasks: Greet patients, assist with appointments, and support the practice team.
- Company: Local healthcare organisation in Birmingham with a supportive culture.
- Benefits: Annual leave, sick pay, and opportunities for professional development.
- Why this job: Join a caring team and make a difference in patients' lives.
- Qualifications: Excellent communication skills and customer service experience required.
- Other info: Dynamic work environment with growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
A local healthcare organization in Birmingham is seeking a Receptionist to join their team. The successful candidate will greet patients, provide assistance with appointments, and support the practice team with administrative tasks.
Applicants should have excellent communication skills, experience in customer service, and proficiency in Microsoft Office.
The role offers a supportive environment, with opportunities for professional development and employee benefits such as annual leave and sick pay.
Front Desk Coordinator - GP Practice in Birmingham employer: Coventry And Rugby GP Alliance
Contact Detail:
Coventry And Rugby GP Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Coordinator - GP Practice in Birmingham
✨Tip Number 1
Make sure to research the healthcare organisation before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be greeting patients and assisting with appointments, being clear and friendly is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've helped customers in the past, as this will demonstrate your ability to handle patient interactions effectively.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land that Front Desk Coordinator role, so take advantage of our platform to showcase your skills and experience.
We think you need these skills to ace Front Desk Coordinator - GP Practice in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about greeting patients and assisting with appointments, make sure your written application highlights your excellent communication skills. Use clear and friendly language to reflect how you’d interact with patients.
Tailor Your Experience: We want to see how your previous customer service experience relates to this role. Be specific about your past roles and how they’ve prepared you for being a Front Desk Coordinator. Don’t just list duties; show us how you excelled!
Get Familiar with Microsoft Office: Proficiency in Microsoft Office is key for this position. If you have any specific examples of how you've used these tools effectively in your previous jobs, be sure to include them in your application. It’ll show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Coventry And Rugby GP Alliance
✨Know the Practice Inside Out
Before your interview, do some research on the healthcare organisation. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Front Desk Coordinator, communication is key. Prepare examples from your past experiences where you effectively handled patient inquiries or resolved conflicts. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Your Customer Service Experience
Think of specific instances where you went above and beyond for a customer. Highlighting your customer service experience will reassure the interviewers that you can handle the demands of a busy reception area and provide excellent support to patients.
✨Be Ready for Administrative Questions
Since the role involves administrative tasks, brush up on your Microsoft Office skills and be prepared to discuss how you've used these tools in previous roles. You might even want to mention any relevant software you've worked with to show your adaptability.
