Community Resilience Lead Officer

Overview

Community Resilience Lead Officer, Full-Time, Fixed Term for 18 months

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all and free from discrimination and bias. This role sits within Coventry City Council’s Customer Services context, focusing on community resilience and enabling partnerships to empower residents.

What is the job role?

Community Resilience Lead Officer, Full-Time, Fixed Term for 18 months

Are you passionate about community empowerment, strategic collaboration, and making a lasting impact? We are seeking a proactive and inspiring Community Resilience Lead Officer to help deliver our city-wide vision for stronger, more connected communities. You’ll play a pivotal role in shaping and delivering initiatives that support community organisations, champion volunteering, and unlock vital funding opportunities.

Your Mission

As a key member of the Community Resilience Team, you’ll lead on the operational delivery of our community resilience strategy, focusing on three core pillars:

• Supporting community organisations that uplift and empower Coventry’s residents
• Identifying and securing external funding to fuel innovation and sustainability
• Championing volunteers as essential partners in service delivery and community support

Your Responsibilities Will Include

• Leading and coordinating funding bids and partnership collaborations
• Advising Council officers, elected members, and programme boards on volunteering and community engagement
• Supporting service and asset transfers to community ownership with integrity and strategic oversight
• Contributing to the development of new policies and standards that shape the future of community resilience
• Delivering targeted development support to voluntary sector groups across the city
• Measuring and reporting impact to inform future practice and policy
• Managing day-to-day operations of the Community Resilience Team, including matrix management and deputising for the Team Manager when required

What You’ll Bring

• A strong understanding of the voluntary and community sector
• Experience in securing and managing funding streams
• Excellent communication and stakeholder engagement skills
• Confidence in working across teams and with external partners
• A collaborative mindset and a passion for inclusive, community-led change

Why Join Us?

This is your opportunity to be part of a forward-thinking council that values innovation, inclusion, and community-powered transformation. You’ll work closely with senior leaders, contribute to high-impact initiatives, and help shape a resilient Coventry for generations to come.

How to Apply

Ready to make your mark? Apply now and help us build a stronger, more connected Coventry—together.

If you have questions, you can contact Laura Waller, Digital Services and Inclusion Lead, on 07810 527991 or +44 24 7697 6496 during office hours for an informal conversation.

Closing date is 22 October 2025. Successful candidates will be invited to an assessment and competency-based interview during the week commencing 3 November 2025.

Applicants that have been through a Customer Services Assessment Centre and been unsuccessful in the last 6 months need not apply.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

• Care about delivering an excellent service to every internal and external customer
• Excellent communication skills, confident in face to face, telephone and written activity
• Ability to support a diverse customer base
• Ability to deliver in a fast-paced environment
• Ability to respond to change positively
• To Be Flexible to the needs of the service
• Good IT skills
• An understanding of the range of services provided by the council

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or have a long-term health condition

For full details on the application process please read the attached Coventry City Council Application Process document. If there is any evidence of a candidate using AI to complete their application, the application will be rejected unless the candidate can provide a justified reason acceptable to the Council.

About Coventry

Coventry has a proud, innovative and creative spirit and a history of communities coming together to tackle problems and drive social change. We are cutting-edge, challenging, youthful, vibrant and diverse. We are committed to excellence and strive to recruit and develop talented people who focus on customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we offer a fantastic rewards and benefits package. For more information, please visit the Coventry City Council vacancies page.

Attachments

• Community Resilience Lead Officer New JD .pdf
• Coventry City Council Application Process.pdf