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- Tasks: Support exams and assessments with top-notch admin skills and customer service.
- Company: Join a leading International Examining Body making a difference in education.
- Benefits: Earn £14.90 per hour with immediate start options and flexible working.
- Why this job: Perfect for organised individuals who love music and thrive in fast-paced environments.
- Qualifications: Must have 12 months of office admin experience and a positive attitude.
- Other info: This is a temporary role with potential for growth in a dynamic team.
Our client, an International Examining Body, are looking for a bright, enthusiastic and switched on individual to join their team as a Customer Support Administrator on an on-going temporary basis. This is a great opportunity for a highly organised administrator, ideally with an interest in music, who is looking to utilise their administration experience in a fast-paced role.
Within this role you will:
- Provide administrative support and delivery of services surrounding examinations and assessments, ensuring impeccable attention to detail around planning and scheduling.
- Offer first class customer service to both students, examiners and colleagues.
- Review procedures to ensure customer satisfaction.
The ideal candidate will have:
- At least 12 months office-based administration experience.
- Working experience within an administrative but people based role.
- Ability to use database systems with confidence.
- A positive and can-do attitude.
If this opportunity sounds like your ideal next role, then please send in your CV today. Immediate starts are available!
To apply, please send your CV to Covent Garden Recruitment. Covent Garden Recruitment is acting as an employment agency in relation to this vacancy.
Customer Support Admin - International Educational Body employer: Covent Garden Recruitment Ltd
Contact Detail:
Covent Garden Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Admin - International Educational Body
✨Tip Number 1
Familiarise yourself with the specific services and examinations offered by the International Educational Body. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will demonstrate your ability to provide first-class support, which is crucial for this position.
✨Tip Number 3
Showcase your organisational skills by discussing any tools or methods you use to manage your workload effectively. Being able to illustrate your attention to detail and planning abilities will set you apart from other candidates.
✨Tip Number 4
If you have experience with database systems, be prepared to discuss this in detail. Mention specific software you've used and how it has helped you in your administrative tasks, as this is a key requirement for the role.
We think you need these skills to ace Customer Support Admin - International Educational Body
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your relevant administrative experience, especially in customer support roles. Emphasise any experience you have in fast-paced environments and your attention to detail.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and your interest in music. Mention specific examples of how your skills align with the job requirements, particularly your ability to provide excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your experience with database systems and any office-based administration tasks you've handled. This will demonstrate your capability to manage the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Covent Garden Recruitment Ltd
✨Show Your Organisational Skills
As a Customer Support Admin, you'll need to demonstrate your ability to stay organised. Prepare examples from your past experience where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail.
✨Emphasise Customer Service Experience
This role requires first-class customer service skills. Be ready to discuss specific instances where you've gone above and beyond for customers, and how you handled any challenges that arose during those interactions.
✨Familiarise Yourself with Database Systems
Since the job involves using database systems, brush up on your knowledge of any relevant software. If you have experience with specific systems, mention them during the interview to show your confidence and capability.
✨Express Your Enthusiasm for Music
Given the context of the role within an educational body related to music, share your passion for music if applicable. This can help you connect with the interviewers and show that you're genuinely interested in the field.
