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- Tasks: Join our team as a Room Attendant, ensuring rooms are impeccably cleaned and guests are well attended.
- Company: Firmdale Hotels is an award-winning group known for its unique luxury hotels and exceptional service.
- Benefits: Enjoy competitive pay, flexible scheduling, health plans, discounts, and ongoing training opportunities.
- Why this job: Be part of a renowned hospitality team that values excellence and offers a vibrant work environment.
- Qualifications: A keen eye for detail, strong communication skills, and a passion for customer service are essential.
- Other info: Join us in creating unforgettable guest experiences at our stylish Covent Garden Hotel.
Room Attendant – London Are you passionate about hospitality and looking to join a renowned team? Firmdale Hotels, known for our stylish and uniquely designed properties, is seeking a dedicated Room Attendant to become part of our exceptional Covent Garden Hotel team. At Firmdale Hotels, we pride ourselves on offering our guests an unforgettable experience, blending luxurious comfort with distinctive, individual charm. Our commitment to excellence has earned us numerous accolades in the hospitality industry. Each of our hotels is meticulously designed with unique interiors, ensuring a fresh and vibrant atmosphere for both guests and staff. As a Room Attendant at our Covent Garden Hotel, you will play a crucial role in maintaining the high standards of cleanliness and presentation that our guests expect. Responsibilities: Ensuring that each uniquely styled room is impeccably cleaned and maintained. Attending to guest requests promptly and efficiently. Collaborating with team members to uphold the hotel\’s standards of service and presentation. Contributing to a warm, welcoming environment for all guests. What you Need: A keen eye for detail and a commitment to maintaining the highest standards of cleanliness. The ability to work efficiently under pressure, ensuring all tasks are completed to perfection. A passion for delivering exceptional customer service with a friendly and professional demeanour. Strong organisational and communication skills. The ability to work collaboratively as part of a dynamic team. What We Offer: Competitive hourly rate of 13.67 plus service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year – Helle Jensen – Cateys 2024 Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024 Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024 Ham Yard Hotel – two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel – Travel & Leisure \’IT List\’ best hotels in the world Whitby Hotel, Crosby Street and Warren Street – Michelin keys The Soho Hotel and Ham Yard – Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen – Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Room Attendant - London employer: Covent Garden Hotel
Contact Detail:
Covent Garden Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - London
✨Tip Number 1
Familiarize yourself with the unique style and atmosphere of Firmdale Hotels. Understanding their design philosophy and commitment to exceptional service will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Be ready to share specific examples of how you've maintained high standards of cleanliness and contributed to a welcoming environment.
✨Tip Number 3
Demonstrate your teamwork skills by discussing how you've collaborated with colleagues in past roles. Firmdale Hotels values a dynamic team environment, so showing that you can work well with others is key.
✨Tip Number 4
Prepare to discuss how you handle pressure and prioritize tasks. As a Room Attendant, you'll need to manage multiple responsibilities efficiently, so showcasing your organizational skills will set you apart.
We think you need these skills to ace Room Attendant - London
Some tips for your application 🫡
Highlight Your Attention to Detail: In your application, emphasize your keen eye for detail. Mention specific experiences where you maintained high standards of cleanliness and presentation, as this is crucial for the Room Attendant role.
Showcase Your Customer Service Skills: Firmdale Hotels values exceptional customer service. Include examples of how you've delivered outstanding service in previous roles, demonstrating your friendly and professional demeanor.
Demonstrate Team Collaboration: Mention any experiences where you worked effectively as part of a team. Highlight your ability to collaborate with others to uphold service standards, which is essential for this position.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Room Attendant position. Use keywords from the job description to align your skills and experiences with what Firmdale Hotels is looking for.
How to prepare for a job interview at Covent Garden Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing exceptional guest service, as this aligns with the values of Firmdale Hotels.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, be prepared to discuss specific examples where you maintained high standards of cleanliness and presentation in previous jobs. This will showcase your ability to meet the expectations of the Room Attendant position.
✨Emphasize Team Collaboration
Firmdale Hotels values teamwork, so highlight your experience working collaboratively with others. Discuss how you have contributed to a positive team environment and how you handle challenges when working under pressure.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Room Attendant role and the hotel's culture. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
