Are you
passionate about hospitality and looking to join a renowned team? Firmdale Hotels, known for our stylish and uniquely designed properties, is seeking a
dedicated Room Attendant to become part of our exceptional Covent Garden Hotel
team.
At Firmdale Hotels, we pride ourselves on offering our guests an unforgettable experience,
blending luxurious comfort with distinctive, individual charm. Our commitment
to excellence has earned us numerous accolades in the hospitality industry.
Each of our hotels is meticulously designed with unique interiors, ensuring a
fresh and vibrant atmosphere for both guests and staff.
As a Room Attendant at our Covent Garden Hotel, you will play a crucial role in
maintaining the high standards of cleanliness and presentation that our guests
expect.
Responsibilities
- Ensuring
that each uniquely styled room is impeccably cleaned and maintained. - Attending
to guest requests promptly and efficiently. - Collaborating
with team members to uphold the hotel's standards of service and presentation. - Contributing
to a warm, welcoming environment for all guests.
What you Need
- A keen
eye for detail and a commitment to maintaining the highest standards of
cleanliness. - The
ability to work efficiently under pressure, ensuring all tasks are completed to
perfection. - A passion
for delivering exceptional customer service with a friendly and professional
demeanour. - Strong
organisational and communication skills. - The
ability to work collaboratively as part of a dynamic team.
What We Offer
- We offer a competitive salary plus service charge and
benefits to be discussed at venue - Access to Stream our financial wellbeing app. Stream your
accrued earnings before pay day, benefit from everyday savings and real time
financial coaching. - Health cash plan (including contributions towards
dental, optical, alternative and complementary therapies) - Discounted cinema tickets, gym membership, travel,
retailers and restaurants - Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted
personal dry cleaning - Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully
funded English lessons - Regular social events, team activities, and fitness
sessions - Benefits like cycle to work scheme and annual long service
awards - One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa
discounts, and product perks - And much more!!
About Us
Set on historic Monmouth Street, in one of London's most loved and lively
neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre
district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all
close by, and independent boutiques, cafés and bars lining the surrounding
streets, it's a location that buzzes with energy and creativity.
At Covent Garden Hotel, each room is individually designed by Kit Kemp with
her characteristic flair, reflecting the spirit of the neighbourhood. To work
here is to be part of a team that brings energy, commitment and pride to
everything they do, delivering warm and memorable guest experiences in one of
London's most vibrant addresses.
You’ll be joining a team whose Awards and Accolades speak for themselves:
- Sunday Times Best Places to Work 2024, 2025 & 2026
- Two Michelin Keys, 2024, 2025
- Readers' Choice Awards, Condé Nast Traveller, 2025
- Best Hotels in London, British Vogue, 2024
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim
and Kit Kemp. Today, Firmdale has grown to include hotels and private
residences across London and New York as well restaurants, bars, spas, an
online shop, interior design studio and Laundry facility.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to
an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.
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Room Attendant employer: Covent Garden Hotel
Covent Garden Hotel is an excellent employer, offering a vibrant work culture that celebrates teamwork and a shared passion for hospitality. With flexible scheduling and competitive salaries complemented by service charge and employee benefits, staff are encouraged to grow and thrive in their roles while contributing to unforgettable dining experiences in the heart of London.
