At a Glance
- Tasks: Welcome guests, assist with luggage, and manage the concierge desk during evening shifts.
- Company: Join the renowned Firmdale Hotels family in the heart of London.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Make memorable experiences for guests while working in a dynamic hotel setting.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Join our vibrant team at Covent Garden Hotel as a Night Concierge, where every night brings new opportunities to exceed guest expectations and make their stay truly memorable.
As part of the renowned Firmdale Hotels family, we pride ourselves on providing exceptional service in the heart of London.
As a Night Concierge, you'll play a pivotal role in ensuring the smooth operation of our concierge desk during evening hours.
From warmly welcoming guests to assisting with luggage and facilitating seamless check-ins and check-outs, you'll be the reassuring presence that ensures our guests feel attended to and cared for throughout their stay.
Responsibilities: Manage the concierge desk independently during evening shifts, maintaining the highest standards of service excellence.
Greet and assist guests upon arrival, providing personalised attention and anticipating their needs.
Handle incoming calls efficiently and courteously, providing information and assistance as required.
Assist guests with luggage, ensuring their belongings are safely transported to their rooms.
Respond promptly to guest requests and inquiries, demonstrating a proactive and accommodating attitude.
Collaborate closely with other team members to ensure a cohesive and supportive work environment.
Uphold the hotel's standards of present...
Night Concierge employer: Covent Garden Hotel
Firmdale Hotels is an exceptional employer, offering a vibrant and supportive work culture that prioritises teamwork and innovation. As a Linen Porter at the prestigious Covent Garden Hotel, you will benefit from opportunities for personal growth within the luxury hospitality sector, all while being part of a dedicated team that consistently delivers outstanding guest experiences. With a commitment to excellence and a focus on employee well-being, Firmdale Hotels provides a rewarding environment for those looking to thrive in their careers.
