At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable guest experiences at our beachfront venue.
- Company: Seal Bay Resort, a lively holiday destination in Selsey, West Sussex.
- Benefits: Competitive pay, live-in options, and a fun, team-oriented work environment.
- Other info: Seasonal role with opportunities for growth until January 2027.
- Why this job: Join us to create lasting memories for guests while developing your leadership skills.
- Qualifications: Experience in hospitality leadership and a passion for excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year. Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Open and close procedures, including Health & Safety checks and securing buildings
- Understanding GDPR policies
- Providing excellent guest service, ensuring all queries and complaints are managed in a timely manner
- Maintenance reporting and follow ups
- Delivering an audit ready business
- Adhere to exceptionally high standards of food safety & Health & Safety
- Understanding food hygiene diaries
- Ensuring exceptionally high standards of cleanliness
- Ensuring robust knowledge of all our products
- Delivery management and stock rotation procedures
- Ordering and stock control
- Till work, cashing up procedures and end of day reporting
- Float & Safe checks
- Understanding weekly budgeting and sharing targets with the team
Experience/Skills Required:
- Experience leading a team in a retail and hospitality environment
- Preferred experience in a holiday park environment
- Excellent levels of communication
- Leadership & team building skills
- Strong motivational skills
- Commitment to deliver service excellence
Seasonal role, must be available to work weekends, holidays and evenings, live in available - Contracted until 4th January 2027.
White Horse Theatre Bar Entertainment Venue Team Leader in Selsey employer: Cove
As a Supervisor at our vibrant pub, you will thrive in a dynamic work environment that values teamwork and customer satisfaction. We offer competitive benefits, ongoing training opportunities, and a culture that encourages personal and professional growth, all while being part of a community-focused establishment that prides itself on delivering exceptional service. Join us to make a meaningful impact in a role that not only supports your career development but also fosters a fun and engaging atmosphere for both staff and patrons.
StudySmarter Expert Advice🤫
We think this is how you could land White Horse Theatre Bar Entertainment Venue Team Leader in Selsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cove. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cove
Don't be shy about reaching out to Cove directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace White Horse Theatre Bar Entertainment Venue Team Leader in Selsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cove and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cove
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
