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- Tasks: Lead a vibrant team to create unforgettable experiences at The Viking venue.
- Company: Join the lively Seal Bay Resort, known for its welcoming atmosphere and entertainment.
- Benefits: Competitive pay, flexible hours, and the chance to shape memorable events.
- Why this job: Make a real impact while building relationships and delivering exceptional service.
- Qualifications: 1+ years in hospitality leadership with strong communication and team-building skills.
- Other info: Dynamic role with opportunities for personal growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
The Viking is a lively and welcoming entertainment venue located within the popular Seal Bay Resort, offering a relaxed atmosphere, friendly service and a wide selection of drinks for guests to enjoy. The venue forms part of a vibrant on-site leisure and entertainment offering, which includes live music, themed evenings and family-friendly activities designed to bring guests together throughout their stay.
With a capacity of around 400 guests, The Viking plays an important role within the resort's wider entertainment programme, complementing larger venues such as the White Horse Theatre and Embassy while providing a more intimate space to socialise, enjoy sport, or take part in evening entertainment.
This is a fantastic opportunity for an ambitious manager to make a real impact - building strong relationships with owners and holiday guests, delivering engaging events, and shaping a welcoming environment that keeps visitors returning year after year.
Key Responsibilities- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Lead and supervise the bars team to deliver service excellence at all times
- Ensure team has great knowledge of the products
- Train the team to look for opportunities for incremental sales (upselling)
- Ensure all public areas are clean and safe
- Where team members are unable, resolve any complaints in a polite, empathetic and calm manner, ensuring owners and holidaymakers are delighted at the outcome
- Manage the business aspects of the bar, such as keeping a current alcohol license, working with suppliers, taking inventory, reordering supplies, managing budgets and setting goals
- Recruiting and training team members to provide excellent service to patrons
- Creating effective schedules and quickly resolving conflicts to ensure that bar is well covered during peak hours
- Setting and enforcing quality and safety controls
- Planning and taking part in promotional events
- Diffusing tense situations between guests or team members to prevent possible safety or legal issues, informing security team, if needed
- Maintaining a fun, safe atmosphere for all owners and holidaymakers
- Excellent levels of communication
- Leadership & team building skills
- Strong motivational skills
- 1+ years hospitality leadership experience
- Able to work weekends and unsociable hours
- Computer literate
- Numeracy skills
- Commitment to deliver service excellence
Viking - Venue Manager in Selsey employer: Cove Uk
Contact Detail:
Cove Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Viking - Venue Manager in Selsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Venue Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow venues like The Viking on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job opportunities they might post.
✨Tip Number 3
Prepare for interviews by researching the venue's values and recent events. Be ready to discuss how your leadership style aligns with their commitment to service excellence and creating a welcoming atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Viking - Venue Manager in Selsey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about creating a welcoming environment and delivering excellent service. Share any relevant experiences that highlight your enthusiasm for the role.
Tailor Your CV: Make sure your CV is tailored to the Venue Manager position. Highlight your leadership experience and any specific skills that match the job description. We love seeing how your background aligns with our values of hospitality and excellence!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for The Viking.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter and The Viking.
How to prepare for a job interview at Cove Uk
✨Know the Venue Inside Out
Before your interview, make sure you research The Viking and its offerings thoroughly. Familiarise yourself with their events, atmosphere, and customer service approach. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight any specific situations where you resolved conflicts or improved team performance, as this will demonstrate your capability in handling the responsibilities of the role.
✨Emphasise Customer Service Excellence
The Viking prides itself on delivering exceptional service. Be ready to discuss your approach to customer service and how you handle complaints. Share stories that illustrate your ability to maintain a calm and empathetic demeanour while ensuring guests leave satisfied.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations, such as dealing with difficult guests or managing peak hours. Think through your responses in advance, focusing on how you would apply your skills to ensure a fun and safe environment for all patrons.