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- Tasks: Lead a vibrant team to deliver exceptional guest service and create unforgettable holiday experiences.
- Company: Seal Bay Resort, a fun-filled beachfront destination in Selsey, West Sussex.
- Benefits: 25% off food & drink, free gym membership, and epic team parties.
- Why this job: Join a supportive community and make lasting memories for guests while having fun.
- Qualifications: Customer service experience preferred but not essential; strong communication skills required.
- Other info: Seasonal role with flexible hours until January 2027, perfect for students!
The predicted salary is between 28800 - 43200 £ per year.
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year. Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you will enjoy a lively, customer-focused role where every day brings something new. You will play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Lead the team to provide exceptional guest service by greeting and assisting guests
- Manage the team and deal with any customer enquiries escalated to you
- Maintain cleanliness and a tidy and efficient store
- Handle payment transactions and process payments accurately
- Address guest feedback or complaints in a professional manner
- Follow all company policies, procedures, and health & safety regulations
- Cash handling & till operation
- Stock replenishment
Experience/Skills Required:
- Previous experience in a customer service role is preferred but not required
- Strong time management skills to prioritise tasks effectively
- Knowledge of food safety practices and regulations preferred but not required
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication skills to interact with guests and team members
Seasonal Role, must be available to work weekends, holidays and some evenings - Contracted until 4th January 2027.
Why You Will Love Being Part of the Team:
- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
White Horse Nisa Store Team Leader in Chichester employer: Cove Uk
Contact Detail:
Cove Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Horse Nisa Store Team Leader in Chichester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Seal Bay Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the Seal Bay brand with pride.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the roles we offer and find the perfect fit for you.
We think you need these skills to ace White Horse Nisa Store Team Leader in Chichester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. Remember, we’re all about creating unforgettable moments!
Tailor Your Application: Make sure to tailor your application to the role of White Horse Nisa Store Team Leader. Highlight any relevant experience or skills that match the job description, like your ability to handle customer enquiries or manage a team. It shows us you’re serious about the position!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Cove Uk
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company values and behaviours. Seal Bay Resort places a strong emphasis on hospitality, passion, trustworthiness, excellence, stewardship, and kindness. Be ready to discuss how you embody these values in your previous roles.
✨Showcase Your Customer Service Skills
As a potential Store Team Leader, you'll need to demonstrate your ability to provide exceptional guest service. Prepare examples from your past experiences where you've gone above and beyond for customers. This will show that you understand the importance of creating memorable moments for guests.
✨Prepare for Team Management Questions
Expect questions about how you would lead and manage a team. Think about your leadership style and be ready to share specific instances where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others.
✨Be Ready for Fast-Paced Scenarios
Given the fast-paced environment at Seal Bay, prepare to discuss how you handle pressure and prioritise tasks. You might be asked situational questions, so think of examples where you've maintained attention to detail while managing multiple responsibilities. This will show your adaptability and time management skills.
