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- Tasks: Lead our retail store, manage the team, and deliver fantastic customer service.
- Company: Seal Bay Resort, a vibrant beachfront holiday destination in Selsey.
- Benefits: 25% off food & drink, free pool access, gym membership, and epic team parties.
- Why this job: Join a fun, supportive team and create unforgettable moments for guests.
- Qualifications: Team leadership experience preferred; customer service skills are a plus.
- Other info: Seasonal role with flexible hours until January 2027.
The predicted salary is between 24000 - 36000 £ per year.
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year. Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you will enjoy a lively, customer-focused role where every day brings something new. You will play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Lead our retail store in the main entertainment venue, managing the team and daily operations while selling Cove merchandise, light-up toys, sweets, drinks, and more.
Key Responsibilities:- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Cashing up procedures & end of day reporting
- Responsible for the day to day running of the retail store
- Ensuring all team follow clean as you go (CAYG)
- Ordering, delivery management and stock control (all formats)
- Leading and supporting the team / values champions
- Address guest feedback or complaints in a professional manner
- Maintenance reporting and follow ups
- Experience leading a team
- Excellent levels of communication
- Experience in a retail role is preferred but not necessary as full training will be given
- Customer service experience
- Seasonal Role, must be available to work weekends, holidays and evenings - Contracted until 4th January 2027
- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
Cove Store Retail Team Leader in Chichester employer: Cove Uk
Contact Detail:
Cove Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cove Store Retail Team Leader in Chichester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Seal Bay Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, team-oriented environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering brilliant service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to showcase your leadership skills! Even if you haven't led a team before, think about times when you've taken charge or supported others. Highlighting your ability to motivate and guide a team will definitely catch our attention.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our amazing team at Seal Bay Resort. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Cove Store Retail Team Leader in Chichester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. Remember, we’re all about fun and creating unforgettable moments!
Tailor Your Application: Make sure to tailor your application to the Cove Store Retail Team Leader role. Highlight any relevant experience you have, even if it’s not in retail. We love seeing how your skills can translate into our vibrant environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if you need to – we want to get to know you without sifting through loads of text!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team community there!
How to prepare for a job interview at Cove Uk
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Cove UK's values: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, and Kindness. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the role.
✨Showcase Your Team Leadership Skills
As a Retail Team Leader, you'll be managing a team, so be prepared to discuss your leadership style. Share specific instances where you've successfully led a team or resolved conflicts. This will show that you can inspire and support your colleagues in a lively environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest feedback or complaints. Think of a couple of scenarios where you provided excellent customer service or turned a negative experience into a positive one. This will highlight your ability to maintain a friendly and professional atmosphere.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.