White Horse Theatre Bar Entertainment Venue Team Leader
Job Description
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Open and close procedures, including Health & Safety checks and securing buildings
- Understanding GDPR policies
- Providing excellent guest service, ensuring all queries and complaints are managed in a timely manner
- Maintenance reporting and follow ups
- Delivering an audit ready business
- Adhere to exceptionally high standards of food safety & Health & Safety
- Ensuring exceptionally high standards of cleanliness
- Ensuring robust knowledge of all our products
- Delivery management and stock rotation procedures
- Ordering and stock control
- Till work, cashing up procedures and end of day reporting.
- Understanding weekly budgeting and sharing targets with the team
Experience/Skills Required:
- Experience leading a team in a retail and hospitality environment
- Preferred experience in a holiday park environment
- Excellent levels of communication
- Leadership & team building skills
- Strong motivational skills
Seasonal role, must be available to work weekends, holidays and evenings, live in available - Contracted until 4th January 2027.
Perks and benefits you can expect when you work at Seal Bay Resort:
- 25% off food & drink across the resort
- Generous friends and family holiday discounts
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- An amazing team community – friendly, supportive and fun
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
- And many more...
As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.
