At a Glance
- Tasks: Welcome guests, manage enquiries, and support the team in a vibrant holiday park.
- Company: Seal Bay Resort, a leading holiday park on the stunning South Coast.
- Benefits: 25% off food, free gym membership, epic team parties, and generous holiday discounts.
- Other info: Inclusive workplace welcoming applicants of all abilities.
- Why this job: Join a fun, supportive team and kickstart your career in hospitality.
- Qualifications: Previous receptionist experience preferred; strong communication and organisational skills required.
The predicted salary is between 20000 - 25000 £ per year.
Job Description
Posted Saturday 25 July 2026 at 00:00 Expires Friday 14 August 2026 at 23:59
Seal Bay Resort in Selsey is one of the UK's leading holiday parks!
Located on the seafront of the South Coast, we offer a friendly working environment, great team culture, and the opportunity to build a rewarding career in hospitality and leisure.
Key Responsibilities
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Provide information to owners for our various services on resort, which may include cove connect support, guest passes, events, aftersales queries etc
- Greet and welcome guests in a friendly and professional manner at Reception
- Answer phone calls, take messages, and redirect calls as required
- Provide accurate information to Owners and guests regarding our services, payment taking, repairs, maintenance and outstanding jobs
- Perform administrative duties such as maintaining accurate owner records, filing, photocopying, scanning, and data entry
- Handle owner enquiries relating to any aspect of the owner journey from point of sale
- Maintain office supplies inventory by checking stock levels and placing orders when needed
- Assist with managing the Owners Services inboxes, answering enquiries and redirecting queries across the teams accordingly
- Handle incoming and outgoing mail, including sorting & distributing
- Support the resolution of issues and complaints, escalating where necessary
- Support the team with preparing caravans for sale & pre-handover administration
- Assist with basic bookkeeping tasks using industry specific software
- Maintain a clean and organized reception area
Experience/Skills Required
- Previous experience in a guest facing receptionist and administrative role is preferred
- Proficient computer skills, including knowledge of Microsoft Office Suite (Word, Excel, Outlook),
- Familiarity with RMS and Elite Dynamics or similar software is a plus, but not essential
- Excellent phone etiquette and strong verbal communication skills
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in data entry and record keeping
Perks and benefits you can expect when you work at Seal Bay Resort
- 25% off food & drink across the resort
- Generous friends and family holiday discounts
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- An amazing team community - friendly, supportive and fun
- Enjoy our LIVE entertainment - including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme - bring your friends and get rewarded
- And many more
As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities.
We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.
Owners Services - Receptionist in Selsey employer: Cove Communities
Seal Bay Resort in Selsey is an exceptional employer, offering a vibrant and supportive work culture where team members can thrive in the hospitality and leisure industry. With flexible working hours, competitive pay, and numerous employee benefits such as discounts on food and drink, free gym membership, and opportunities for skill development, you will be part of a passionate team dedicated to creating memorable experiences for guests. Join us at our stunning seafront location and enjoy a fun, fast-paced environment that values inclusivity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Owners Services - Receptionist in Selsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cove Communities. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cove Communities
Don't be shy about reaching out to Cove Communities directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Owners Services - Receptionist in Selsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cove Communities and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cove Communities
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
