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- Tasks: Lead a vibrant team to deliver exceptional guest service and create unforgettable holiday experiences.
- Company: Seal Bay Resort, a fun-filled beachfront destination in Selsey, West Sussex.
- Benefits: 25% off food, free gym membership, swimming pool access, and epic team parties.
- Why this job: Join a supportive community and make lasting memories for guests while having fun.
- Qualifications: Customer service experience preferred but not required; strong communication skills essential.
- Other info: Seasonal role with opportunities for growth and a lively work environment.
The predicted salary is between 24000 - 36000 £ per year.
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year.
Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Lead the team to provide exceptional guest service by greeting and assisting guests
- Manage the team and deal with any customer enquiries escalated to you
- Maintain cleanliness and a tidy and efficient store
- Handle payment transactions and process payments accurately
- Address guest feedback or complaints in a professional manner
- Follow all company policies, procedures, and health & safety regulations
Experience/Skills Required:
- Previous experience in a customer service role is preferred but not required
- Strong time management skills to prioritise tasks effectively
- Knowledge of food safety practices and regulations preferred but not required
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication skills to interact with guests and team members
Seasonal Role, must be available to work weekends, holidays and some evenings - Contracted until 4th January 2027.
Why You’ll Love Being Part of the Team:
- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
Windmill Nisa Store Team Leader in Selsey employer: Cove Communities Management Limited
Contact Detail:
Cove Communities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Windmill Nisa Store Team Leader in Selsey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Seal Bay Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering brilliant service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s a great way to demonstrate your professionalism and respect for the role you’re applying for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Windmill Nisa Store Team Leader in Selsey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. Remember, we’re all about creating unforgettable moments!
Tailor Your Application: Make sure to tailor your application to the Windmill Nisa Store Team Leader role. Highlight any relevant experience or skills that match the job description, especially your ability to handle customer enquiries and lead a team. We love seeing how you fit into our vibrant community!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Cove Communities Management Limited
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company values and behaviours. Seal Bay Resort emphasises hospitality, passion, trustworthiness, excellence, stewardship, and kindness. Be ready to discuss how you embody these values in your previous roles.
✨Showcase Your Customer Service Skills
As a Windmill Nisa Store Team Leader, exceptional guest service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you handled enquiries or complaints effectively.
✨Demonstrate Team Leadership
Highlight any experience you have in leading a team, even if it’s informal. Discuss how you motivate others, manage tasks, and ensure a positive work environment. This role requires strong leadership, so be prepared to share your approach to guiding a team.
✨Prepare for Fast-Paced Scenarios
The retail environment can be hectic, especially during peak times. Think of examples where you successfully managed multiple tasks under pressure. Show that you can maintain attention to detail while working quickly, which is crucial for this position.
