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- Tasks: Lead a vibrant team to deliver exceptional guest service and create unforgettable holiday experiences.
- Company: Seal Bay Resort, a fun and lively beachfront destination in Selsey.
- Benefits: 25% off food, free gym membership, team parties, and employee discounts.
- Why this job: Join a supportive community and make lasting memories for guests while having fun.
- Qualifications: Customer service experience preferred but not essential; strong communication skills needed.
- Other info: Seasonal role with opportunities for growth and a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year.
Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Key Responsibilities:- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Lead the team to provide exceptional guest service by greeting and assisting guests
- Manage the team and deal with any customer enquiries escalated to you
- Maintain cleanliness and a tidy and efficient store
- Handle payment transactions and process payments accurately
- Address guest feedback or complaints in a professional manner
- Follow all company policies, procedures, and health & safety regulations
- Previous experience in a customer service role is preferred but not required
- Strong time management skills to prioritise tasks effectively
- Knowledge of food safety practices and regulations preferred but not required
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication skills to interact with guests and team members
Seasonal Role, must be available to work weekends, holidays and some evenings - Contracted until 4th January 2027.
Why You’ll Love Being Part of the Team:- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
White Horse Nisa Store Team Leader in Selsey employer: Cove Communities Management Limited
Contact Detail:
Cove Communities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Horse Nisa Store Team Leader in Selsey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Seal Bay Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering brilliant service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s a great way to make a good first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that they’ll appreciate!
We think you need these skills to ace White Horse Nisa Store Team Leader in Selsey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. Remember, we’re all about creating unforgettable moments!
Tailor Your Application: Make sure to tailor your application to the role of White Horse Nisa Store Team Leader. Highlight any relevant experience or skills that match the job description, especially your ability to handle customer enquiries and lead a team. It’ll show us you’re serious about joining our vibrant community!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Cove Communities Management Limited
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company values and behaviours. Since this role is all about hospitality, passion, and kindness, think of examples from your past experiences that showcase these traits. This will help you demonstrate that you align with their culture.
✨Showcase Your Customer Service Skills
Even if you don’t have direct experience in a customer service role, think about times when you've provided excellent service in any capacity. Prepare specific examples where you’ve gone above and beyond for someone, as this will highlight your ability to lead a team in delivering exceptional guest service.
✨Prepare for Fast-Paced Scenarios
Given that the role involves working in a fast-paced environment, be ready to discuss how you manage your time and prioritise tasks. You might even want to practice answering situational questions that involve handling multiple responsibilities at once, so you can show you’re up for the challenge.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Show enthusiasm for the role and the company. Remember, they’re looking for someone who can create unforgettable moments for guests, so a positive attitude and genuine excitement can set you apart from other candidates.
