At a Glance
- Tasks: Lead our retail store, manage the team, and deliver fantastic customer service.
- Company: Seal Bay Resort, a vibrant beachfront holiday destination in Selsey.
- Benefits: 25% off food, free gym membership, and epic team parties.
- Other info: Inclusive workplace welcoming applications from all abilities.
- Why this job: Join a fun, supportive team and create unforgettable moments for guests.
- Qualifications: Leadership experience preferred; retail experience is a bonus but not required.
The predicted salary is between 24000 - 36000 £ per year.
Seal Bay Resort in Selsey is one of the UK's leading holiday parks! Located on the seafront of the South Coast, we offer a friendly working environment, great team culture, and the opportunity to build a rewarding career in hospitality and leisure. Apply today and join our fantastic team!
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year. Life at Seal Bay is all about fun, teamwork and creating unforgettable moments.
As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Cove Retail Store Team Leader - full time hours, live in option available
Lead our retail store in our main entertainment venue, managing the team and daily operations while selling Cove merchandise, light-up toys, sweets, drinks, and more.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Cashing up procedures & end of day reporting
- Responsible for the day to day running of the retail store
- Ensuring all team follow clean as you go (CAYG)
- Ordering, delivery management and stock control (all formats)
- Leading and supporting the team / values champions
- Address guest feedback or complaints in a professional manner
- Maintenance reporting and follow ups
Experience/Skills Required:
- Experience leading a team
- Excellent levels of communication
- Experience in a retail role is preferred but not necessary as full training will be given
Seasonal Role, must be available to work weekends, holidays and evenings - Contracted until 4th January 2027.
Why You’ll Love Being Part of the Team:
- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.
The Bayside Cove Store Retail Team Leader in Selsey employer: Cove Communities Management Limited
Contact Detail:
Cove Communities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Bayside Cove Store Retail Team Leader in Selsey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Seal Bay Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering brilliant service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart but comfortable. You want to look professional while also fitting in with the fun, friendly atmosphere at Seal Bay Resort.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our fantastic team at Seal Bay Resort!
We think you need these skills to ace The Bayside Cove Store Retail Team Leader in Selsey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the role of Retail Team Leader. Highlight any relevant experience or skills that match the job description, especially your leadership abilities and customer service experience.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cove Communities Management Limited
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company values: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, and Kindness. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for a role at Seal Bay Resort.
✨Showcase Your Team Leadership Skills
As a Retail Team Leader, you'll be managing a team, so it's essential to highlight your leadership experience. Prepare specific examples of how you've successfully led a team in the past, focusing on communication, motivation, and conflict resolution. This will show that you're ready to take charge!
✨Prepare for Customer Interaction Scenarios
Expect questions about handling guest feedback or complaints. Think of a few scenarios where you turned a negative experience into a positive one. This will demonstrate your customer service skills and ability to maintain a friendly atmosphere, which is key in a retail environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like in the retail store. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.