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- Tasks: Deliver exceptional guest service and create unforgettable holiday moments.
- Company: Seal Bay Resort, a vibrant beachfront destination in Selsey.
- Benefits: 25% off food & drink, free gym access, and epic team socials.
- Why this job: Join a fun, supportive team and enjoy a lively work environment.
- Qualifications: Positive attitude; experience preferred but not essential.
- Other info: Seasonal role with flexible hours and live-in options available.
The predicted salary is between 11 - 16 £ per hour.
Seal Bay Resort is part of the Cove UK family, a coastal holiday park based right on the beach in the seaside town of Selsey, on the South Coast of England. We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.
Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Key Responsibilities- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Work as part of a team to provide exceptional guest service
- Take food and drink orders accurately and efficiently
- Up-sell menu items and promotions to increase sales
- Maintain cleanliness and a tidy and efficient restaurant and bars area
- Collaborate with team members to ensure smooth operations during busy periods
- Handle payment transactions and process payments accurately
- Address guest feedback or complaints in a professional manner
- Follow all company policies, procedures, and health & safety regulations
- A positive, friendly and energetic person
- A 'can do' attitude
- Experience preferred, but not essential as full training will be given
Seasonal role, must be available to work weekends, holidays and a variety of daytime and evening hours, live in option available - Contracted until 2nd November 2026.
Why You’ll Love Being Part of the Team- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme – bring your friends and get rewarded
If you think the perfect candidate is you, then we’d absolutely love to hear from you!
Team benefits:- Employee assistance programme
- Team recognition programme
- 25% off food & drink while on all Cove UK parks
- Generous team discount on Holidays to Cove UK parks
- Free use of swimming pools and gyms on all Cove UK parks
- Long service awards and value recognition
Smokey\'s - Front of House Team Member in Selsey employer: Cove Communities Management Limited
Contact Detail:
Cove Communities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smokey\'s - Front of House Team Member in Selsey
✨Tip Number 1
Get to know the company! Before your interview, check out Seal Bay Resort's website and social media. Understanding their vibe and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can bring that positive, friendly energy to the Front of House team.
✨Tip Number 3
Dress to impress! Even if it’s a casual environment, looking smart and presentable shows you care about the opportunity. Plus, it’ll boost your confidence when you walk into that interview!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Smokey\'s - Front of House Team Member in Selsey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, we’re all about creating unforgettable moments for our guests!
Tailor Your Application: Make sure to tailor your application to the role at Smokey's. Highlight any relevant experience or skills that match the job description, even if it’s just a part-time gig or volunteer work. We love seeing how you can bring your unique flair to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if you need to, and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Cove Communities Management Limited
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Seal Bay Resort's values: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, and Kindness. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for a Front of House Team Member.
✨Show Your Customer Service Skills
Prepare to discuss your approach to customer service. Think about times when you've gone above and beyond for a guest or handled a difficult situation. This role is all about creating memorable experiences, so showcasing your friendly and energetic personality will definitely impress the interviewers.
✨Practice Up-Selling Techniques
Since part of the job involves up-selling menu items, it’s a good idea to brush up on some effective sales techniques. You could role-play scenarios with a friend where you practice suggesting additional items to customers. This will help you feel more confident during the interview when discussing how you would increase sales.
✨Be Ready for Teamwork Questions
Teamwork is key in this role, so expect questions about how you work with others. Prepare examples of successful collaborations from your previous jobs or experiences. Highlight your 'can do' attitude and how you contribute to a positive team environment, as this will resonate well with the interviewers.
