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- Tasks: Welcome guests, manage reservations, and provide top-notch customer service.
- Company: Join a vibrant resort known for its hospitality and excellence.
- Benefits: Earn from £12.30 per hour with flexible shifts on weekends.
- Why this job: Be the face of our resort and create memorable experiences for guests.
- Qualifications: Previous receptionist experience and strong communication skills preferred.
- Other info: Dynamic work environment with opportunities to grow in the hospitality industry.
The predicted salary is between 12 - 16 £ per hour.
Key Responsibilities:
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness.
- Shifts are Friday, Saturday & Sunday.
- From £12.30 per hour. Changes with minimum wage.
- Provide information and make reservations for our various services on resort, which may include accommodation, events and restaurants.
- Greet and welcome guests in a friendly and professional manner.
- Answer phone calls, take messages, and redirect calls as required.
- Provide accurate information to callers and guests regarding our services and products.
- Perform clerical duties such as typing, filing, photocopying, scanning, and data entry.
- Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.
- Assist with basic bookkeeping tasks using industry specific software.
- Maintain a clean and organized reception area.
Experience/Skills Required:
- Previous experience in a guest facing receptionist and administrative role is preferred.
- Proficient computer skills, including knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with RMS and Elite Dynamics or similar software is a plus, but not essential.
- Excellent phone etiquette and strong verbal communication skills.
- Strong organizational skills with the ability to multitask effectively.
- Attention to detail and accuracy in data entry and record keeping.
Holidays - Receptionist in Selsey employer: Cove Communities Management Limited
Contact Detail:
Cove Communities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holidays - Receptionist in Selsey
✨Tip Number 1
Get to know the company values and behaviours before your interview. We want to see how you embody hospitality, passion, and kindness in your interactions. Show us that you’re not just a fit for the role, but also for our team culture!
✨Tip Number 2
Practice your phone etiquette! Since you'll be answering calls and redirecting them, we recommend rehearsing common scenarios. This will help you feel more confident and sound professional when you pick up the phone.
✨Tip Number 3
Brush up on your organisational skills. We love candidates who can multitask effectively, so think of examples from your past experiences where you juggled multiple tasks successfully. It’ll show us you can handle the busy reception environment!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Holidays - Receptionist in Selsey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you embody our values like hospitality and kindness. A friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any previous experience in guest-facing roles or administrative tasks. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. Remember, attention to detail is key, so double-check for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cove Communities Management Limited
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company's values and behaviours. They’re looking for someone who embodies hospitality, passion, trustworthiness, excellence, stewardship, and kindness. Think of examples from your past experiences that demonstrate these qualities.
✨Practice Your Phone Etiquette
Since you'll be answering calls and providing information, practice your phone etiquette. Conduct mock phone conversations with a friend or family member. Focus on being friendly, professional, and clear in your communication. This will help you feel more confident during the actual interview.
✨Show Off Your Organisational Skills
As a receptionist, strong organisational skills are key. Prepare to discuss how you manage multiple tasks effectively. Bring up specific examples where you’ve successfully juggled responsibilities, whether it’s handling bookings or managing clerical duties. This will show that you can thrive in a busy environment.
✨Familiarise Yourself with Relevant Software
While familiarity with RMS and Elite Dynamics is a plus, it’s not essential. However, brushing up on Microsoft Office Suite is crucial. If you have experience with similar software, be ready to discuss it. Showing that you’re tech-savvy will give you an edge in the interview.