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- Tasks: Lead the front of house team to deliver exceptional guest service and create unforgettable moments.
- Company: Seal Bay Resort, a vibrant beachfront holiday destination in Selsey.
- Benefits: 25% off food & drink, free gym membership, and epic team parties.
- Why this job: Join a fun, supportive team and make lasting memories for guests.
- Qualifications: Previous customer service experience preferred but not required; strong communication skills essential.
- Other info: Seasonal role with flexible hours and great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year. Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Key Responsibilities
- Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
- Lead the front of house team to provide exceptional guest service by greeting and assisting guests
- Manage the team and deal with any customer enquiries escalated to you
- Take food and drink orders accurately and efficiently
- Up-sell menu items and promotions to increase sales
- Maintain cleanliness and a tidy and efficient restaurant and bars area
- Collaborate with team members to ensure smooth operations during busy periods
- Handle payment transactions and process payments accurately
- Address guest feedback or complaints in a professional manner
- Follow all company policies, procedures, and health & safety regulations
Experience/Skills Required
- Previous experience in a restaurant or customer service role is preferred but not required
- Strong time management skills to prioritise tasks effectively
- Basic math skills for handling payment transactions and calculating bills
- Knowledge of food safety practices and regulations preferred but not required
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication skills to interact with guests and team members
- Culinary knowledge is a plus but not mandatory
Seasonal Role must be available weekends, evenings and holidays, live in available - Contracted until 2nd November 2026.
Why You’ll Love Being Part of the Team
- 25% off food & drink across the resort
- An amazing team community – friendly, supportive and fun
- Free use of our swimming pools
- Free gym membership
- Epic team parties & socials
- Great incentives and rewards
- Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
- Employee discounts across the resort
- Health & wellbeing programme to support you on and off the job
- Referral programme - bring your friends and get rewarded
Cafe Lido Restaurant & Bar Front Of House Team Leader in Selsey employer: Cove Communities Management Limited
Contact Detail:
Cove Communities Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Lido Restaurant & Bar Front Of House Team Leader in Selsey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Seal Bay Resort's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their fun, team-oriented environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering brilliant service, think of examples from your past experiences where you've gone above and beyond for a guest. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to showcase your teamwork abilities! The Front of House Team Leader role is all about collaboration. Prepare to discuss how you've worked with others to create memorable experiences, especially in busy situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our vibrant community at Seal Bay Resort. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Cafe Lido Restaurant & Bar Front Of House Team Leader in Selsey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and any fun experiences you've had in customer service.
Tailor Your Application: Make sure to tailor your application to the Front Of House Team Leader role. Highlight any relevant experience and skills that match the job description, like your ability to lead a team or handle guest feedback with grace.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Seal Bay Resort.
How to prepare for a job interview at Cove Communities Management Limited
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company values and behaviours. Seal Bay Resort emphasises hospitality, passion, trustworthiness, excellence, stewardship, and kindness. Show how you embody these values in your previous roles or experiences.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Front of House Team Leader. Be ready to discuss how you would handle guest complaints or feedback professionally. This will demonstrate your problem-solving skills and ability to maintain a positive atmosphere.
✨Showcase Your Team Leadership Skills
As a team leader, you'll need to manage and motivate your team effectively. Prepare examples of how you've successfully led a team in the past, especially in busy environments. Highlight your communication skills and how you ensure smooth operations during peak times.
✨Practice Your Up-selling Techniques
Since up-selling is part of the role, think about how you can effectively promote menu items and specials. Prepare a few strategies or phrases that you could use to encourage guests to try new dishes or drinks. This shows your proactive approach to increasing sales.
