At a Glance
- Tasks: Lead transformation projects to create sustainable outcomes for clients and the business.
- Company: Join a prestigious financial institution with a focus on innovation and collaboration.
- Benefits: Remote-first role, flexible working, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities for continuous improvement and career advancement.
- Why this job: Make a real impact in private banking while building your network with senior stakeholders.
- Qualifications: Experience in private banking and strong stakeholder management skills required.
The predicted salary is between 70000 - 90000 £ per year.
Join us as a Transformation & Change Manager. This is an opportunity to be instrumental in delivering simple, quicker and more sustainable outcomes for the business and our customers. We’ll be asking you to design and implement transformation and change projects across Coutts Private & Wealth, in line with our overall strategic direction. Expect to grow your network and gain significant exposure in this role, as you work with senior stakeholders across Coutts Private & Wealth wider senior management team to steer the strategic vision for Private Banking and Wealth Management (PBWM). This is a remote‑first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office twice a month when you need to collaborate closely with your colleagues.
What You’ll Do
- Drive forward and lead the initiation, design and effective implementation of all aspects of transformation and change in PBWM.
- Take the lead on all key transformation and change projects and workstreams, ensuring that future state plans include appropriate people, location and infrastructure and risks are proactively identified and managed.
- Negotiate with and manage relationships with key stakeholders to ensure continuous engagement across a breadth of projects and workstreams.
- Oversee the production of regular updates and project plans to senior management.
- Track the progress and results for the transformation and change projects, using data and customer insight to monitor the quality and effectiveness of outcomes.
- Gather feedback and drive continuous improvement in the quality of change implementation.
- Build and deliver clear, effective communication strategies for both colleagues and customers.
The Skills You’ll Need
- PBWM experience is essential to understand the complex and evolving needs of high net worth (HNW) clients.
- Strong stakeholder management skills will be key in this role, as will your ability to influence at executive and senior manager level and collaborate at different levels.
- A highly organised change professional with the ability to design and deliver impactful communication strategies, while operating effectively in a fast‑paced environment.
- Knowledge and experience of project management and implementing operational and behavioural change across diverse teams.
- Experience of relevant regulatory and statutory obligations, risk management and internal governance framework.
- Strong communication skills and experience of producing recommendation papers for executive and senior audiences.
- Good people skills with the ability to translate vision and get buy‑in across diverse teams.
- Excellent communication skills, including the ability to produce high‑quality materials for senior audiences and customers.
- The ability to work at pace, prioritise effectively, and maintain strong organisational discipline.
- A good working knowledge of Coutts processes, products and systems.
Remote-First Transformation & Change Leader employer: Coutts
Coutts is an exceptional employer, offering a remote-first work culture that prioritises flexibility and collaboration. Employees benefit from significant exposure to senior stakeholders, fostering professional growth and networking opportunities within the prestigious Private Banking and Wealth Management sector. With a commitment to continuous improvement and impactful change, Coutts provides a supportive environment where your contributions directly influence sustainable outcomes for both the business and its high net worth clients.
StudySmarter Expert Advice🤫
We think this is how you could land Remote-First Transformation & Change Leader
✨Network Like a Pro
Get out there and connect with people in the industry! Attend virtual events, webinars, or even local meet-ups. Building relationships can open doors to opportunities that aren’t even advertised.
✨Showcase Your Skills
When you get the chance to chat with potential employers, make sure to highlight your PBWM experience and stakeholder management skills. Share specific examples of how you've driven change and made an impact in previous roles.
✨Be Ready for the Digital Space
Since this is a remote-first role, brush up on your digital collaboration tools. Familiarise yourself with platforms like Zoom, Slack, or Microsoft Teams, so you can hit the ground running and impress your future colleagues.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Coutts.
We think you need these skills to ace Remote-First Transformation & Change Leader
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in transformation and change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Stakeholder Skills:We want to see how you've successfully managed relationships with key stakeholders in the past. Share specific examples that demonstrate your ability to influence and engage at all levels.
Highlight Your Communication Prowess:Since communication is key in this role, include examples of how you've developed effective communication strategies. Show us your knack for producing high-quality materials for senior audiences.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Coutts
✨Know Your Transformation Stuff
Make sure you brush up on your knowledge of transformation and change management. Be ready to discuss specific projects you've led, the challenges you faced, and how you overcame them. This will show that you not only understand the theory but also have practical experience.
✨Stakeholder Management is Key
Since this role involves a lot of interaction with senior stakeholders, prepare examples of how you've successfully managed relationships in the past. Think about times when you had to negotiate or influence decisions, and be ready to share those stories.
✨Data-Driven Decision Making
Familiarise yourself with how to use data and customer insights to track project progress. Be prepared to discuss how you've used metrics to measure success in previous roles, as this will demonstrate your analytical skills and commitment to continuous improvement.
✨Communication is Everything
Practice articulating your ideas clearly and concisely. Since you'll need to produce high-quality materials for senior audiences, think about how you can convey complex information simply. Consider preparing a brief presentation or summary of a past project to showcase your communication skills.
