At a Glance
- Tasks: Lead a dedicated team to enhance patient care and operational excellence.
- Company: Established NHS practice in Horsham, committed to community health since 1928.
- Benefits: NHS pension, 30 days annual leave, and onsite parking.
- Other info: Collaborative environment with opportunities for professional development.
- Why this job: Shape the future of primary care while supporting staff wellbeing and innovation.
- Qualifications: Proven leadership experience in healthcare and strong communication skills.
The predicted salary is between 37035 - 45265 £ per year.
We are seeking an experienced Practice Manager to lead our dedicated team through the next stage of our development.
This is an exciting opportunity for a visible, approachable and strategic leader who can balance operational excellence with a genuine commitment to staff wellbeing, patient experience and continuous improvement.
Working closely with our GP Partners, you will play a pivotal role in shaping the future of the practice, supporting innovation, strengthening our workforce and ensuring we continue to deliver outstanding primary care to our growing patient population.
Located in the heart of Horsham, West Sussex, Courtyard Surgery is a well-established, NHS general practice with a proud history of serving our local community since 1928.
Operating from our current premises on London Road (with a new build surgery due 2027), we are committed to delivering high-quality, patient-cantered care while continually embracing innovation to improve access and services for our patients.
The practice is rated Good by the Care Quality Commission and is recognised as an approved GP Training Practice, supporting the development of the next generation of primary care clinicians.
Our multidisciplinary team is made up of experienced GPs, nurses, healthcare professionals, administrative and patient services colleagues who work collaboratively to provide safe, responsive and compassionate care.
We have adopted modern digital systems, including online consultation and triage through Systm Connect, enabling us to continually evolve the way we meet patient demand while maintaining a strong focus on quality and accessibility.
We offer a supportive and collaborative working environment with close working with in our PCN with 3 other surgeries where ideas are welcomed and professional development is encouraged.
If you are an experienced healthcare manager with strong leadership skills, commercial awareness and a passion for delivering exceptional primary care services, we would be delighted to hear from you.
- Provide strategic and operational leadership for the Practice.
- Support financial planning, budget management and business reporting
- Lead HR processes including recruitment, induction, training, appraisal and staff development.
- Maintain effective governance, risk management, policy review and compliance systems.
- Promote continuous improvement in patient access, service quality and operational efficiency.
- Work collaboratively with external stakeholders including the Primary Care Network, Integrated Care Board and other local partners.
About you
- Proven experience of managing people, services and competing priorities.
- Strong communication, problem-solving and decision-making skills.
- Sound financial awareness and confidence working with budgets and management information.
- Ability to lead change positively and support teams through improvement.
- Understanding of confidentiality, information governance, health and safety and employment responsibilities.
Knowledge of general practice, NHS contracts, CQC requirements or primary care systems is desirable.
- Terms and Benefits
- Hours are 37.5 per week Monday to Friday, onsite
- NHS pension
- 30 days annual leave per annum
- Onsite parking
- #J-18808-Ljbffr
Practice Manager in Horsham employer: Courtyard Surgery
Join the Horsham Collaborative Primary Care Network as a PCN Clinical Pharmacist and be part of a dynamic, multidisciplinary team dedicated to enhancing patient care. With a strong focus on professional development and a supportive learning culture, this role offers you the chance to make a meaningful impact while enjoying a collaborative work environment that prioritises quality and innovation in healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Horsham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Courtyard Surgery.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Courtyard Surgery.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Courtyard Surgery, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Manager in Horsham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Courtyard Surgery.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Courtyard Surgery.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Courtyard Surgery. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Courtyard Surgery. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Courtyard Surgery
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Courtyard Surgery’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
