At a Glance
- Tasks: Manage membership enquiries and guide prospective members through a consultative sales process.
- Company: Join a pioneering private GP practice focused on personalised healthcare.
- Benefits: Competitive salary, commission structure, and direct access to founders.
- Other info: Be part of a dynamic start-up with opportunities for growth and impact.
- Why this job: Shape the future of healthcare while making a real difference in people's lives.
- Qualifications: Experience in relationship-led sales and strong communication skills.
The predicted salary is between 25000 - 30000 € per year.
Courtyard Health Clinic is a private GP practice founded by Dr Victoria McBride in 2025, based at Eskmills in Musselburgh. We deliver a membership model built around longer appointments, continuity of care with the same GP, and comprehensive annual health screenings. Our Enhanced+ membership gives patients the kind of primary care that the NHS simply cannot offer: unhurried, proactive, and personal. We are a small, ambitious clinic at the start of something significant.
This is a pivotal role in the growth of Courtyard Health Clinic. As Membership Sales Executive, you will own the end‑to‑end journey of turning inbound enquiries into committed members. Enquiries will come from a range of sources, including social media, the website, referrals from existing members, and local partnerships. Your job is to take each prospective member through a consultative, empathetic process that helps them understand how Courtyard can support their health and their family. This is not a hard‑sell environment. Our membership is a considered decision for most people, and the sales cycle reflects that. You will need to listen carefully, understand individual circumstances, build trust, and guide people to a decision that is right for them.
You will work directly alongside Dr McBride and the wider team, playing a central role in how the clinic grows and how the membership model evolves. In a small organisation, your impact will be visible and immediate.
Key Responsibilities
- Manage all inbound membership enquiries from initial contact through to sign‑up
- Deliver consultative, needs‑based conversations with prospective members by phone, email, and in person
- Guide prospective members through the onboarding process, ensuring a seamless and professional experience
- Build and maintain a pipeline of prospective members, following up consistently and thoughtfully
- Work closely with the founder to refine the membership proposition and sales approach based on what you learn from conversations
- Contribute to the development of sales processes, CRM workflows, and reporting as the clinic scales
- Represent Courtyard Health Clinic with professionalism, warmth, and integrity at all times
- Collaborate with the marketing function to ensure lead generation and sales activity are aligned
- Provide regular updates on pipeline activity, conversion rates, and member feedback
About You
- You have experience in consultative or relationship‑led sales, ideally within healthcare, wellness, or a service‑led industry, or recruitment industry
- You are naturally empathetic and comfortable having sensitive conversations about health and family
- You thrive and are comfortable in a small, fast‑moving environment and are energised by building something from the ground up
- You are organised, self‑motivated, and comfortable managing your own pipeline without heavy oversight
- You communicate clearly and professionally, whether on the phone, by email, or face to face
- You are comfortable working with CRM systems (experience with HubSpot is a plus, but not essential)
- You are adaptable and resilient. In a start‑up, not everything will be polished, and you are the kind of person who rolls up your sleeves and finds a way
- You are comfortable being accountable for a sales result
What We Offer
- A basic salary of £25,000 to £30,000 with a realistic on‑target earnings of £60,000 through a transparent commission structure
- The opportunity to be part of a founding team and shape the growth of a healthcare business from the earliest stages
- Direct access to the founders, with genuine input into how the business develops
- Exposure across multiple areas of the business: sales, marketing, operations, and patient experience
- The satisfaction of helping people access genuinely better healthcare for themselves and their families
Membership Sales Executive employer: Courtyard Health Clinic
Courtyard Health Clinic is an exceptional employer, offering a unique opportunity to be part of a pioneering healthcare start-up in Musselburgh. With a focus on personal and proactive patient care, employees enjoy a collaborative work culture that values input and innovation, alongside competitive compensation and the chance to shape the future of healthcare delivery. The small team environment ensures that your contributions are recognised and impactful, making it a rewarding place for those looking to grow their careers in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Courtyard Health Clinic, its values, and its membership model. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your consultative selling skills. Since this role is all about empathy and understanding, try role-playing with a friend or family member. This will help you get comfortable with sensitive topics and build your confidence.
✨Tip Number 3
Network like a pro! Connect with people in the healthcare and wellness sectors on LinkedIn. Engaging with industry professionals can provide valuable insights and might even lead to referrals or recommendations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the growth of Courtyard Health Clinic.
We think you need these skills to ace Membership Sales Executive
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the clinic's mission.
Tailor Your Application:Make sure to customise your application to highlight your experience in consultative sales and how it relates to healthcare. We love seeing how your skills can directly benefit our members!
Show Empathy:Since this role involves sensitive conversations about health, demonstrate your empathetic nature in your application. Share examples of how you've successfully navigated similar discussions in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Courtyard Health Clinic!
How to prepare for a job interview at Courtyard Health Clinic
✨Know the Membership Model Inside Out
Before your interview, make sure you understand Courtyard Health Clinic's membership model and how it differs from traditional healthcare. Familiarise yourself with the benefits of longer appointments and continuity of care, as this will help you articulate how you can contribute to the clinic's growth.
✨Practice Empathetic Conversations
Since the role involves consultative sales, practice having sensitive conversations about health and family. Role-play with a friend or family member to get comfortable discussing these topics, ensuring you can listen actively and respond empathetically during the interview.
✨Show Your Organisational Skills
Be prepared to discuss how you manage your pipeline and follow up with prospective members. Bring examples of how you've successfully organised your workload in previous roles, especially in fast-paced environments, to demonstrate your self-motivation and organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the clinic's vision for growth, how they plan to refine their membership proposition, and what success looks like in this role. This shows your genuine interest in contributing to the clinic's development.
