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- Tasks: Welcome guests, manage check-ins, and ensure a smooth stay.
- Company: Join Courtyard, part of Marriott International, dedicated to exceptional guest experiences.
- Benefits: Enjoy flexible hours, a fun team environment, and opportunities for growth.
- Why this job: Be part of a passionate team that values improvement and guest satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: Perfect for night owls looking for part-time work with a global brand.
Nights Receptionist – Part Time At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. …
Nights Receptionist - Part Time employer: Courtyard Exeter Sandy Park
Contact Detail:
Courtyard Exeter Sandy Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Receptionist - Part Time
✨Tip Number 1
Familiarize yourself with the Courtyard brand and its values. Understanding what sets Courtyard apart will help you align your responses during the interview with their mission to provide exceptional guest experiences.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service. Be ready to share specific examples of how you've gone above and beyond for guests, as this aligns perfectly with the role's focus on providing an outstanding guest experience.
✨Tip Number 3
Demonstrate your ability to work independently during night shifts. Share instances where you've successfully managed tasks or resolved issues on your own, showcasing your reliability and problem-solving skills.
✨Tip Number 4
Prepare to discuss your adaptability and willingness to learn. The job description emphasizes a passion for improvement, so be ready to talk about how you've embraced feedback and sought out opportunities for growth in past roles.
We think you need these skills to ace Nights Receptionist - Part Time
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Nights Receptionist position. Highlight key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality or customer service. Include specific examples of how you've provided excellent guest experiences in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to exceed guest expectations. Mention your enthusiasm for being part of a small team and your commitment to continuous improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Courtyard Exeter Sandy Park
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for providing exceptional guest experiences. Share specific examples from your past roles where you went above and beyond to meet a guest's needs.
✨Demonstrate Attention to Detail
As a Nights Receptionist, accuracy is key. Highlight your ability to manage check-ins, verify identities, and handle payments without errors. Discuss any relevant experience that showcases your attention to detail.
✨Be Ready to Discuss Teamwork
Courtyard values small, ambitious teams. Prepare to talk about how you've successfully collaborated with others in previous jobs. Share stories that illustrate your ability to work well in a team environment.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as a guest complaint or a last-minute request. Think through potential scenarios and how you would respond effectively.
