At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a vibrant hotel environment.
- Company: Join Courtyard, part of the renowned Marriott International family.
- Benefits: Enjoy competitive pay, monthly tips, free parking, meals on duty, and gym access.
- Other info: Embrace a diverse workplace that values your unique background and experiences.
- Why this job: Be part of a fun, ambitious team while making a real impact on guest satisfaction.
- Qualifications: 2 years of experience in hospitality and 1 year in a supervisory role.
The predicted salary is between 29000 - 30000 £ per year.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
POSITION SUMMARY
- 40 hours/week guaranteed over 5 days - full-time stability
- £14.07 per hour + Monthly Tips
- FREE on-site parking
- Meal on duty
- Access to our GYM
- Global Marriott discounts - stay in style wherever you go!
- Benefit Hub - Access to Discounts & Vouchers
Responsibilities include:
- Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Inspect storage areas for organization, use of FIFO, and cleanliness.
- Complete scheduled inventories and stock and requisition necessary supplies.
- Monitor dining rooms for seating availability, service, safety, and well-being of guests.
- Complete work orders for maintenance repairs.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
F&B Supervisor The View in Exeter employer: Courtyard Exeter Sandy Park
At Courtyard by Marriott, we pride ourselves on creating a supportive and dynamic work environment where our F&B Supervisors can thrive. With guaranteed full-time hours, competitive pay, and a range of benefits including free on-site parking and access to gym facilities, we ensure our team members feel valued and motivated. Join us to be part of a global brand that champions personal growth, teamwork, and a commitment to exceptional guest experiences.
Contact Details:
Courtyard Exeter Sandy Park Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor The View in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Courtyard's values and mission. This way, you can show how your passion for guest service aligns with their goals. Plus, it’ll help you stand out as someone who truly cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your supervisory experience and how you’ve motivated teams in the past. We want to see that you can lead and inspire others!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, especially in the hospitality industry. Show them you’re ready to represent Courtyard with style and confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the F&B Supervisor position!
We think you need these skills to ace F&B Supervisor The View in Exeter
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing an exceptional guest experience and being part of our ambitious team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and show us your personality – we’re looking for someone who can connect with guests and colleagues alike!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Courtyard Exeter Sandy Park
✨Know the Company
Before your interview, take some time to research Courtyard and Marriott International. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous supervisory experience and how it relates to the role of F&B Supervisor. Prepare specific examples of how you've led a team, handled guest complaints, or improved service quality. This will demonstrate your capability to meet the expectations outlined in the job description.
✨Emphasise Teamwork
Since the role involves ensuring staff work together effectively, highlight your ability to foster teamwork. Share instances where you've motivated your team or resolved conflicts. This will show that you can create a positive working environment, which is crucial for delivering excellent guest experiences.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you assess if the company is the right fit for you.