Maintenance Operative in North East

About The Role

Position: Maintenance Operative/Technician

Location: Newcastle and other services within the region (travel required)

Hours: 40 hours per week, typically 8:00 am–5:00 pm, with call-outs and flexibility

Transport: Use of own vehicle; mileage reimbursed at HMRC rates

Tools and equipment: Supplied by the Company

WE DO NOT OFFER SPONSORSHIP

At Swanton Care & Community, every job role contributes to making a difference to people’s lives and we have an exciting opportunity to join the team. You will be expected to uphold the Company’s aims and objectives in ensuring that the property and associated grounds are kept in a safe, well‑maintained and compliant manner at all times.

Key Responsibilities

• Ensure the building or group of buildings are maintained to provide a safe, secure and pleasant environment for the people we support, staff and visitors in line with the Estates Maintenance Policy and all statutory and regulatory requirements.
• Ensure that all critical systems and services such as drainage, water, lighting, heating, fire, and related alarm systems are functioning appropriately.
• Resolve critical alerts, tasks and problems through assessment and implementation of corrective action.
• Work in conjunction with the Regional Property Services Manager, Registered Service Manager and relevant authorities to provide a well‑planned and effective preventative and reactive maintenance regime.
• Provide additional support on specific projects or deputise as requested under the prescribed direction of the Regional Property Services Manager.
• Complete the Property Condition Reports to ensure compliance and tracking of safety issues and physical plant deficiencies.

About you

To be successful in the role of Estates Operative/Technician it is desirable to hold a relevant trade qualification and be able to demonstrate competence in one or more of the following trades: joinery, decoration, plumbing, electrics or proven experience and ability in a similar building’s maintenance role.

Other key skills and experience

• At least 2 years practical experience within a similar maintenance‑based role; experience with budget management desirable.
• Experience of receiving reactive maintenance requests with the ability to respond as necessary to meet strict timescales and target dates.
• Sufficiently experienced in lone working and able to work on allocated tasks without or with minimal supervision.
• Good English written and verbal communication skills required together with the ability to complete maintenance documentation and records accurately and reliably.
• Sound understanding of the principal requirements of Health & Safety and Fire Safety as apply to a Residential Care setting; awareness of Fire Risk Assessments and Water Hygiene Service Risk Assessments.
• Ability to undertake general gardening duties including mowing grassed areas, tending to plant areas, cutting back shrubbery and bushes/hedges etc.
• Work responsibly with sensitivity and mindful of the vulnerable people who live within the service, colleagues and visitors to Swanton Care Services.
• A full driving licence with access to your own vehicle required.

Pre‑employment checks

Relevant pre‑employment checks including an enhanced DBS check required.

What we can offer

• Refer a friend scheme – £400 for each successful referral *
• Above and beyond rewards – contributions award and vouchers for high street shops and other surprises.
• Long service awards – recognise and celebrate long service.
• Employee benefits app – discounts across everyday and luxury shops, learning & development opportunities.
• Cycle to work – salary sacrifice scheme to save money and get fit.
• Pension – auto enrol into salary sacrifice pension scheme.
• Life cover – entitlement to death in service benefit.
• Funded qualifications – earn while you learn; develop your career with Swanton.
• Career pathways – apprenticeships in Health and Social Care (Level 3).
• Swanton Educates – own training qualification centre to support development.
• Trained mental health first aiders – support when you need someone to talk to.
• Employee Assistance Programme (EAP) – free confidential 24 hr counselling and support.
• Employee Voice – regular events to listen to your feedback.

* subject to eligibility & criteria.

About The Service

We provide person‑centred support to people 24 hours a day. This may be within a community‑based residential home or the individual\’s own home.