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- Tasks: Ensure guests have a fantastic experience during the night shift.
- Company: Join the Courtyard by Marriott Glasgow SEC, known for exceptional customer service.
- Benefits: Enjoy health plans, discounted stays, food perks, and generous holiday time.
- Why this job: Be part of a friendly team that values your proactive approach and dedication.
- Qualifications: Strong communication skills and ability to work independently or in a team.
- Other info: Opportunity for growth in a reputable hotel chain with global presence.
The predicted salary is between 28800 - 43200 £ per year.
Night Supervisor – Courtyard by Marriott Glasgow SECFull-Time contractAre we looking for YOU?!At the Courtyard by Marriott Glasgow SEC we pride ourselves on having staff who are very personable and offer some of the best customer service in town.If you are proactive and self-driven, then we are looking for you!
- You make sure our guest experience never flags, even at night! Whatever\’s needed, you treat our guests as individuals, make them feel welcome and their stay special
- Excellent written and verbal communication, interpersonal and team player skills
- Ability to work on your own and as part of a team
- Proactive, hands on\’ approach and reliable
- Excellent standards and able to follow the Companys Brand Standards
- Administering check-ins and check-outs
- Complete night audits
- Carry out all the necessary fire safety checks and patrol the grounds each night.
- You have knowledge of accounting principles
- You are good with technology and youve been working with Opera (PMS) before
- You have a experience from working as a Night Supervisor before
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
AMRT1_UKCT
Night Supervisor employer: Courtyard by Marriott Glasgow SEC
Contact Detail:
Courtyard by Marriott Glasgow SEC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Familiarize yourself with the Courtyard by Marriott brand standards. Understanding their values and service expectations will help you demonstrate your alignment with their mission during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've gone above and beyond to ensure guest satisfaction, especially in a night setting.
✨Tip Number 3
Prepare to discuss your ability to work independently as well as part of a team. Think of scenarios where you've successfully balanced both aspects, particularly in high-pressure situations.
✨Tip Number 4
Showcase your proactive approach by discussing any initiatives you've taken in past jobs to improve processes or enhance guest experiences. This will demonstrate your self-driven nature, which is key for this role.
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Supervisor position. Highlight key responsibilities and required skills, such as excellent communication and customer service abilities.
Tailor Your CV: Customize your CV to reflect your experience in hospitality and customer service. Emphasize any previous roles where you demonstrated a proactive approach and strong interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional guest experiences. Mention specific examples from your past work that align with the responsibilities of the Night Supervisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Courtyard by Marriott Glasgow SEC
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've gone above and beyond for guests in previous positions. Highlight your personable nature and ability to make guests feel special.
✨Demonstrate Proactivity
The job requires a proactive and self-driven attitude. During the interview, discuss situations where you took initiative to solve problems or improve guest experiences, especially during night shifts.
✨Highlight Teamwork and Independence
You’ll need to work both independently and as part of a team. Be ready to talk about your experiences in both scenarios, showcasing your ability to collaborate with others while also being reliable on your own.
✨Understand Brand Standards
Familiarize yourself with Marriott's brand standards and values. During the interview, express your understanding of these standards and how you plan to uphold them in your role as Night Supervisor.
