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- Tasks: Welcome guests and assist with their requests throughout their stay.
- Company: Courtyard by Marriott Edinburgh, a vibrant hotel with a friendly atmosphere.
- Benefits: Competitive pay of £12.38 per hour and flexible working hours.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Join a supportive team in a dynamic hotel environment.
Courtyard by Marriott Edinburgh, £12.38 per hour, Occasional Worker.
You will be the welcoming face of the Hotel, being present in our Reception area to assist our guests on arrival and throughout their stay.
We are looking for authentic people who can make genuine connections with guests.
As Concierge, you will deal with a range of guest requests. You will be confident communicating as the local area expert.
Concierge - Courtyard by Marriott Edinburgh employer: Courtyard by Marriott Edinburgh - Valor Hospitality
Contact Detail:
Courtyard by Marriott Edinburgh - Valor Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - Courtyard by Marriott Edinburgh
✨Tip Number 1
Be yourself! When you’re chatting with potential employers, let your personality shine through. They want to see the real you, especially for a role like Concierge where genuine connections are key.
✨Tip Number 2
Brush up on your local knowledge! As a Concierge, being the go-to person for guest queries means knowing the best spots in town. Research local attractions, restaurants, and events to impress during your conversations.
✨Tip Number 3
Practice your communication skills! Role-play with friends or family to get comfortable with handling various guest requests. The more confident you are, the better you’ll connect with guests and stand out to employers.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to showcase your enthusiasm for the role.
We think you need these skills to ace Concierge - Courtyard by Marriott Edinburgh
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the authentic you, so don’t be afraid to show us how you can make genuine connections with guests.
Tailor Your Application: Make sure to customise your application for the Concierge role. Highlight any relevant experience or skills that demonstrate your ability to assist guests and handle their requests confidently.
Show Your Local Knowledge: As a Concierge, being knowledgeable about the local area is key. In your application, mention any local insights or tips you have that could enhance a guest's stay at our hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Courtyard by Marriott Edinburgh!
How to prepare for a job interview at Courtyard by Marriott Edinburgh - Valor Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research Courtyard by Marriott Edinburgh thoroughly. Familiarise yourself with their services, amenities, and local attractions. This will not only show your enthusiasm for the role but also help you answer questions about how you can assist guests effectively.
✨Showcase Your People Skills
As a Concierge, making genuine connections with guests is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlighting your ability to communicate confidently will demonstrate that you're the right fit for this welcoming role.
✨Prepare for Common Scenarios
Think about the types of requests you might receive as a Concierge. Prepare responses for common scenarios, like recommending local restaurants or handling guest complaints. This will help you feel more confident during the interview and show that you’re proactive in thinking about the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you’ll be the face of the hotel, so looking the part is essential.