Role This is an internal sales and account management role working for a well-established manufacturer of building consumables. You will manage existing customer accounts across the UK & Ireland, handling customer enquiries, checking stock availability, tracking deliveries and managing inventory. The role will also involve preparing documentation and invoices, alongside liaising with the external sales team, warehouse and customers via telephone, Teams and email. This is a busy, varied and fast-paced role requiring excellent organisation and customer service skills. Working Hours: Monday – Friday, 8.30am – 5.00pm Company Our client is a well-established international manufacturer and supplier of specialist building consumables. The business has a strong UK and international presence, with an excellent reputation for quality, innovation and customer service. Person Previous customer service, internal sales and/or sales administration experience is required, ideally within manufacturing, construction, engineering or industrial sectors. You will need excellent communication skills, a professional telephone manner, strong attention to detail and the ability to build good working relationships. This is a fast-paced role requiring someone who is proactive, a quick learner and a confident problem solver, capable of working independently and as part of a team. Full training will be provided
Internal Sales in Northampton employer: Courtney Smith
As a Branch Manager at our thriving plumbing and heating merchant, you will join a dynamic team in a supportive work culture that prioritises employee development and customer satisfaction. We offer competitive benefits, including performance bonuses and training opportunities, ensuring you can grow your career while making a meaningful impact in the local community. Our branch's strong trade counter presence and commitment to excellence make it an exciting place to work, where your leadership will directly contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales in Northampton
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Courtney Smith, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Internal Sales at Courtney Smith.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Courtney Smith
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
