At a Glance
- Tasks: Lead and enhance privacy operations, ensuring compliance and efficiency across global platforms.
- Company: Join Coursera and Udemy, a leader in online education and skills development.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture focused on innovation and continuous learning.
- Why this job: Make a global impact by shaping privacy practices in a dynamic tech environment.
- Qualifications: 5+ years in privacy or compliance, with experience in GDPR and CCPA.
The predicted salary is between 63000 - 77000 £ per year.
About Coursera
Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers.
Why Join Us
At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere.
Job Overview:
Legal and Compliance manages all legal and regulatory matters, including privacy, contracts, corporate governance, compliance, employment law, intellectual property, government relations, and claims, while supporting Coursera's platforms and partnerships. The Privacy Program Manager is responsible for operationalizing and scaling the company's global privacy program across products, platforms, and business functions. This role translates privacy and data protection requirements into scalable operational processes, governance, and technical controls that embed privacy by design across the organization.
Responsibilities:
- Lead and continuously improve core privacy program operations, including privacy impact assessments (DPIAs), records of processing activities (ROPAs), vendor privacy reviews, and privacy compliance workflows.
- Design, implement, and manage scalable processes for data subject rights requests and general privacy inquiries.
- Partner with Product, Engineering, Security, Legal, Marketing, Procurement, and other stakeholders to conduct privacy reviews for new products, features, vendors, and business initiatives.
- Develop and maintain privacy policies, standards, operational guidance, training, records, and self-service resources.
- Monitor changes in global privacy laws and regulations, translating legal requirements into practical operational processes, controls, and guidance.
- Define and report on privacy program metrics, identify opportunities to improve operational efficiency.
Qualifications:
- 5+ years of experience in privacy, data protection, compliance, or a related program management function.
- Demonstrated experience supporting a privacy program subject to the General Data Protection Regulation (GDPR) and one or more U.S. state privacy laws.
- Experience conducting operational privacy activities, including DPIAs, maintaining ROPAs, managing data subject rights requests, vendor privacy reviews.
- Experience implementing, administering, or optimizing a privacy management platform.
- Bachelor's degree (or equivalent practical experience) and a Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), or equivalent privacy certification.
Nice to haves:
- Experience working in a technology, software-as-a-service (SaaS), or online education environment.
- Experience supporting privacy programs for artificial intelligence (AI) or machine learning products.
- Experience defining and reporting operational metrics, KPIs, or dashboards for privacy programs.
- Law degree or equivalent legal training.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace.
UK-Privacy Program Manager employer: Coursera
At Coursera, we foster a culture of innovation and collaboration, empowering our employees to make a global impact in the education sector. With a commitment to professional growth, we offer extensive learning opportunities and a supportive environment that values diverse perspectives. Join us in shaping the future of online learning while enjoying the flexibility of a globally distributed team and the chance to work on cutting-edge projects in a rapidly evolving industry.
