Remote Degree Program Operations Specialist - EMEA (London, Remote Based) in Southend-on-Sea

Remote Degree Program Operations Specialist - EMEA (London, Remote Based) in Southend-on-Sea

Southend-on-Sea Full-Time 40000 - 50000 £ / year (est.) Working from home possible
Coursera

At a Glance

  • Tasks: Support university partners in launching and managing online degree programs.
  • Company: Join Coursera, a leading online learning platform transforming education globally.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a diverse team dedicated to shaping the future of education.
  • Why this job: Make a real impact on learners' careers while working with top universities.
  • Qualifications: Detail-oriented, proactive, and able to manage multiple tasks in a fast-paced environment.

The predicted salary is between 40000 - 50000 £ per year.

About Coursera

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Job Overview

The Coursera Degrees segment partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners. The Degrees Success team works cross-functionally with marketing, enrollment representatives, data science and technical operation teams to help partners meet their recruitment goals. The Degree Program Operations Specialist will be part of the Degrees Success Team, supporting select North American and European degree programs. This role serves as a key operational contact for university partners, ensuring smooth cohort launches and closes, resolving learner account issues, and equipping partners with the knowledge and tools needed to successfully manage their programs. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple workflows in a fast-paced, partner-facing environment.

Responsibilities:

  • Cohort management

Remote Degree Program Operations Specialist - EMEA (London, Remote Based) in Southend-on-Sea employer: Coursera

At Coursera, we pride ourselves on being a forward-thinking employer that champions innovation and lifelong learning. Our remote work culture empowers you to thrive in a flexible environment while collaborating with a diverse team dedicated to transforming education globally. With ample opportunities for professional growth and the chance to make a meaningful impact in the lives of millions, joining Coursera means becoming part of a mission-driven organisation that values your contributions and supports your career aspirations.

Coursera

Contact Details:

Coursera Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote Degree Program Operations Specialist - EMEA (London, Remote Based) in Southend-on-Sea

Tip Number 1

Network like a pro! Reach out to people in your field on LinkedIn or through industry events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for interviews by researching the company and its culture. We want to see you shine, so practice common interview questions and have your own ready to ask!

Tip Number 3

Showcase your skills with a portfolio or relevant projects. If you've got experience in online learning or operations, let it speak for itself!

Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining us.

We think you need these skills to ace Remote Degree Program Operations Specialist - EMEA (London, Remote Based) in Southend-on-Sea

Operational Management
Attention to Detail
Proactive Problem Solving
Cross-Functional Collaboration
Customer Service Orientation
Workflow Management
Communication Skills

Some tips for your application 🫡

Show Your Passion for Learning:When writing your application, let your enthusiasm for education shine through! We want to see how your love for learning aligns with our mission at Coursera. Share any relevant experiences that highlight your commitment to personal and professional growth.

Tailor Your Application:Make sure to customise your application for the Degree Program Operations Specialist role. Highlight your skills and experiences that directly relate to the responsibilities mentioned in the job description. We appreciate candidates who take the time to connect their background to what we do!

Be Clear and Concise:Keep your application straightforward and to the point. We’re looking for clarity in your writing, so avoid jargon and overly complex sentences. A well-structured application helps us understand your qualifications quickly and easily.

Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures that your application gets to the right place and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!

How to prepare for a job interview at Coursera

Know Your Stuff

Before the interview, dive deep into Coursera's mission and values. Understand their role in online education and how they partner with universities. This will not only show your enthusiasm but also help you align your answers with what they value.

Showcase Your Problem-Solving Skills

As a Degree Program Operations Specialist, you'll need to tackle various challenges. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, and how success is measured in this role. This shows you're genuinely interested and helps you gauge if it's the right fit for you.

Be Ready for a Fast-Paced Environment

Since the role involves managing multiple workflows, be prepared to discuss how you handle pressure and prioritise tasks. Share specific strategies you use to stay organised and efficient, especially in a remote setting.