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For Companies At a Glance
- Tasks: Equip the Customer Success team with essential skills and tools for growth.
- Company: Join Coursera, a leader in accessible online learning.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a global impact by shaping the future of education.
- Qualifications: Experience in training, customer success, or related fields.
- Other info: Be part of a diverse, innovative team that values lifelong learning.
The predicted salary is between 36000 - 60000 £ per year.
About Coursera
Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone, everywhere. Today, over 190 million learners and 375+ university and industry partners use our platform to gain skills in fields like AI, data science, technology, and business. As a Delaware public benefit corporation and Certified B Corp, we’re driven by the belief that learning can transform lives through learning.
Why Join Us
At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team and let you choose the best way you work, whether it’s from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.
Job Overview
The Sales Enablement Specialist is responsible for equipping the Customer Success (CS) organization with the knowledge, skills, processes, and tools needed to drive adoption, retention, and growth. This role partners closely with Customer Success leadership, Product, and RevOps teams to design and execute training programs, process improvements, and build resources that empower CSMs to perform at their best.
Enablement Specialist in London employer: Coursera
Contact Detail:
Coursera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enablement Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Coursera on LinkedIn. Ask them about their experiences and any tips they might have for landing the Enablement Specialist role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding Coursera's mission and values. Think about how your skills align with their focus on customer-first building and innovation. We want to see how you can contribute to their goal of transforming lives through learning!
✨Tip Number 3
Showcase your adaptability! Coursera values those who can move fast and simplify processes. Be ready to share examples from your past where you've successfully adapted to change or streamlined a process, especially in a customer success context.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team and making an impact in the world of online learning.
We think you need these skills to ace Enablement Specialist in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enablement Specialist role. Highlight your relevant experience and skills that align with what we’re looking for, like training program design or customer success strategies.
Showcase Your Passion: Let your enthusiasm for education and learning shine through in your application. We love candidates who are lifelong learners and can demonstrate how they’ve made an impact in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, as this is key in the Enablement Specialist role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Coursera
✨Know Your Stuff
Make sure you understand Coursera's mission and values. Familiarise yourself with their products and how they impact learners. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to equip teams with knowledge and tools. Highlight any training programs you've designed or implemented, and be ready to discuss the outcomes.
✨Ask Smart Questions
Come prepared with insightful questions about the Customer Success team and their goals. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Emphasise Collaboration
Since this role involves working closely with various teams, highlight your teamwork skills. Share examples of how you've successfully collaborated with different departments to achieve common goals.
