Junior IT Support Technician
Junior IT Support Technician

Junior IT Support Technician

Cardiff Full-Time 19200 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Become a Junior IT Support Technician with full training and hands-on experience.
  • Company: Join a leading programme helping graduates secure IT roles across the UK.
  • Benefits: Enjoy flexible training, guaranteed job offers, and a starting salary of £24,000 to £30,000.
  • Why this job: Kickstart your IT career with no experience needed and gain valuable certifications.
  • Qualifications: No prior experience required; just a passion for technology and learning.
  • Other info: Complete the programme and get placed in an entry-level IT position near you.

The predicted salary is between 19200 - 24000 £ per year.

Job Description

Junior IT Support Technician – No Experience Needed

Thinking about starting a fresh career in IT?

We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience – full training is provided from start to finish. Plus, you’ll have a guaranteed job offer lined up on completion, with a starting salary between £24,000 and £30,000. We’re currently helping over 100 candidates every month secure new roles.

Whether you’re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace.

Here’s how the programme works – it’s split into three simple stages:

Stage 1 – Online Learning

You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. Training is delivered online through engaging video tutorials, interactive presentations, and quizzes – all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way.

Stage 2 – Hands-On Skills

You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll gain real, hands-on experience with the tools and systems used by IT professionals today. In a competitive market, hands-on knowledge is just as important as theory – and this stage will ensure you’re truly job-ready.

Stage 3 – Certification Exams

After your training, you’ll take the official CompTIA A+ exams – one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles.

Job Offer Guaranteed – Starting at £24K-£30K

Once you’ve completed the full programme, we’ll place you into an entry-level IT position near you. Roles include IT Technician, Desktop Support, or 1st Line Support, and you’ll start on a salary between £24,000 and £30,000.

We guarantee you’ll be offered a role – or you’ll get a full refund of your course fees. The total cost is just £795.

With over 1,000 successful job placements each year, we’ve got a proven track record of helping people break into IT. Take a look at our website to see recent success stories.

If you’ve read this far and you’re serious about building a future in IT, don’t wait – apply now and one of our friendly team will be in touch soon.

Junior IT Support Technician employer: Course2Career

Join a dynamic and supportive environment where your career in IT can flourish, even if you're starting from scratch. With comprehensive training, flexible learning options, and a guaranteed job offer upon completion, we prioritise your growth and success. Our commitment to employee development and a collaborative work culture makes us an exceptional employer for aspiring IT professionals.
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Contact Detail:

Course2Career Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior IT Support Technician

✨Tip Number 1

Familiarise yourself with the basics of IT support. Even though no experience is needed, having a foundational understanding of common IT issues and solutions can set you apart. Consider exploring online resources or forums to get a feel for the types of problems IT technicians typically solve.

✨Tip Number 2

Engage with our community! Join forums or social media groups related to IT support. Networking with others in the field can provide insights into what employers are looking for and may even lead to job opportunities.

✨Tip Number 3

Take advantage of the training provided. Make sure to actively participate in the online learning and hands-on skills stages. The more effort you put into your training, the more confident you'll feel when applying for jobs.

✨Tip Number 4

Prepare for your certification exams by creating a study schedule. This will help you stay organised and ensure you're ready to pass the CompTIA A+ exams. A strong performance here can significantly boost your employability.

We think you need these skills to ace Junior IT Support Technician

Basic IT Knowledge
Customer Service Skills
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Technical Aptitude
Adaptability
Teamwork
Familiarity with Operating Systems
Understanding of Networking Basics
Ability to Learn Quickly
Patience and Empathy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to IT. Focus on transferable skills such as problem-solving, communication, and teamwork.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for starting a career in IT. Mention why you are interested in the Junior IT Support Technician role and how the training programme aligns with your career goals.

Highlight Your Willingness to Learn: Since no prior experience is needed, emphasise your eagerness to learn and adapt. Discuss any relevant online courses or self-study you've undertaken to show your commitment to entering the IT field.

Follow Application Instructions: Carefully read the application instructions provided on our website. Ensure you submit all required documents and complete any necessary forms accurately to avoid delays in processing your application.

How to prepare for a job interview at Course2Career

✨Research the Company

Before your interview, take some time to learn about the company and its values. Understanding their mission and the role they play in the IT industry will help you tailor your answers and show genuine interest.

✨Show Enthusiasm for Learning

Since this position is entry-level and no experience is required, emphasise your eagerness to learn and grow. Share examples of how you've approached learning new skills in the past, whether through self-study or other experiences.

✨Prepare for Common Questions

Anticipate common interview questions for IT support roles, such as troubleshooting scenarios or customer service situations. Practising your responses will help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, be prepared to ask thoughtful questions about the role, team dynamics, or training opportunities. This shows that you're engaged and serious about the position.

Junior IT Support Technician
Course2Career

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