At a Glance
- Tasks: Coordinate urgent deliveries and manage customer relationships in a fast-paced environment.
- Company: Join CourierForce, a leading B2B same-day courier operator in the South West.
- Benefits: Enjoy free gym membership, onsite parking, and 28 days holiday.
- Other info: Be part of a supportive team and grow your career in a dynamic industry.
- Why this job: Make a real impact in logistics while working with top organisations across various sectors.
- Qualifications: 1 year of experience in logistics or similar role; strong communication skills required.
The predicted salary is between 32833 - 35000 £ per year.
Location: Plympton, Plymouth
Hours: Full-time, Monday to Friday, 09:00 - 17:00
Salary: £25,000 per year
About CourierForce
CourierForce Logistics Ltd is one of the South West’s leading B2B same-day courier operators, supporting nationally and globally recognised organisations across the UK. From urgent documents and critical engineering components to medical samples and aviation freight, we help keep businesses moving when urgency and reliability matter most.
We are looking for an experienced, enthusiastic, and commercially minded Logistics Co-ordinator to join our team at our Plympton depot.
The Role
This is a fast-paced and varied role at the centre of our operation. You’ll work closely with our customers, drivers, logistics partners, and colleagues to ensure deliveries are planned, communicated, and complete to the highest standard. No two days are the same at CourierForce. One minute you could be arranging a critical same-day delivery of components for a grounded aircraft, and the next providing live updates to customers, preparing quotations, or identifying opportunities to reduce empty mileage and support new business opportunities.
Key Responsibilities
- Co-ordinating scheduled and urgent same-day deliveries
- Working directly with customers to understand and manage delivery requirements
- Liaising with drivers and third-party logistics partners
- Providing real-time delivery updates and status information
- Preparing quotations and responding to customer enquiries
- Supporting the day-to-day operations of the business
- Identifying opportunities to strengthen relationships with new and existing customers
- Supporting the Business Development and Sales team by identifying and sharing potential customer opportunities, new contacts, and lead information
- Maintaining accurate customer and prospect information to support business growth
- Identifying opportunities to secure backloads and return work where viable to maximise vehicle utilisation and operational efficiency by reducing empty mileage
- Ensuring excellent service standards are maintained at all times
What We're Looking For (Essential)
- A minimum of 1 year’s experience within a commercial logistics, transport, buyer, sales, or similar operational role
- Strong communication and customer service skills
- Ability to remain calm and professional under pressure
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks simultaneously
- Commercial awareness and sound decision-making skills
- Confidence working independently and as part of a wider team
- A positive, proactive, and professional attitude
Qualifications
No specific academic qualifications are required. We value attitude, professionalism, reliability, and a willingness to learn above all else.
What We Offer
- Free onsite parking
- Free gym membership (within walking distance)
- 28-days per year Holiday incl. Bank Holidays (all staff required to work Bank Holidays in rotation)
- A varied and rewarding role with a growing logistics business
- A supportive, inclusive and relaxed team environment
- The opportunity to work alongside nationally and internationally recognised organisations across the aviation, aerospace & defence, industrial, maritime, rail and medical sectors
Join Our Team
If you’re looking for an opportunity to develop your career within the logistics sector and become part of a growing business where your contributions genuinely matter, we’d love to hear from you.
Please note: Applications may close before the advertised deadline if a high volume of suitable applications are received.
Customer Service & Logistics Co-ordinator in Plymouth employer: CourierForce
CourierForce Logistics Ltd is an exceptional employer located in Plympton, Plymouth, offering a dynamic work environment where no two days are the same. With a strong focus on employee growth and a supportive team culture, we provide benefits such as free gym membership, onsite parking, and generous holiday allowances, all while working with prestigious clients across various sectors. Join us to make a meaningful impact in the logistics industry and advance your career in a thriving business.
