At a Glance
- Tasks: Drive customer success with Coupa Pay, enhancing digital payments and virtual card adoption.
- Company: Join Coupa, a leader in spend management and innovative technology.
- Benefits: Enjoy wellness days, volunteer time off, and competitive salary packages.
- Other info: Remote work with opportunities for personal and professional growth.
- Why this job: Make a global impact while working with cutting-edge payment solutions.
- Qualifications: 10+ years in payments or systems applications with strong client management skills.
The predicted salary is between 65000 - 91667 £ per year.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
The Impact of a Sr Coupa Pay Success Manager at Coupa: We are looking for highly energetic and driven customer champions to work on the Coupa Pay team. This role will help our customers get the most out of their Coupa Pay investment by driving growth and adoption of their use of Virtual Cards, Digital Payments, and Working Capital Solutions / Early Pay Discounts.
What You’ll Do
- Have a strong technical understanding of Coupa products with the ability to discuss and demonstrate the full Coupa platform and how it will meet a customer’s business needs.
- Create and own the adoption strategy plan with large, strategic customers and ensure that all teams, including external Coupa partners and Coupa colleagues, are actively engaged to help execute the strategy with the customer.
- Help customers create success goals that are linked to their overall business objectives for successful Coupa Pay growth and adoption and can easily be measured to assist customers in tracking performance.
- Become a trusted partner and actively engage customers in strategic conversations involving longer-term business needs and best practices.
- Analyze and report on customers’ overall Pay opportunity for virtual cards, bank transfers and working capital / early pay discount solutions.
- Forge strong partnerships with customers, Coupa Pay partners, suppliers and Coupa colleagues.
- Meet customers in person via occasional travel.
- Ability to provide Coupa platform demonstrations and training.
What You Will Bring to Coupa
- 10+ years’ experience in either payments or systems applications, whether internally via a Finance or Procurement organization, or externally with a consulting firm or software provider.
- Deep domain expertise in either Payments and/or Procurement systems.
- Candidates should have extremely strong client management skills and be able to work with customers to execute a plan that works towards a rapid, successful go-live and adoption.
- Experience with Software as a Service is a plus, as is any experience with Coupa BSM and other financial payment, accounting, and source-to-pay or procurement software.
- Previous sales or lead consulting experience with the following applications is a solid predictor of success: Coupa, Tipalti, Nvoicepay, Bill.com, Ariba, Concur, NetSuite, Workday, Oracle, SAP.
- Strong written and verbal communication skills.
- Experience configuring and delivering software demonstrations is strongly preferred.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
- Global Well-Being Perks: Enjoy two designated, company-wide paid wellness days off each year.
- Birthday Time-Off: Coupa provides a paid day off on your birthday or another day of your choice within your birthday month.
- Volunteer Time Off (VTO): We offer 40 hours of paid VTO annually to support community initiatives and volunteer programs.
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support.
- Business Travel Protection: Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
- Referral Bonus Program: Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Sr Coupa Pay Success Manager -11821 employer: Coupa Software
At Coupa, we pride ourselves on being an excellent employer by fostering a collaborative culture that values transparency and teamwork. Our commitment to pioneering technology not only empowers our employees to drive global impact but also offers ample opportunities for professional growth in the rapidly evolving field of AI and digital transformation. Join us in a dynamic environment where your contributions are recognised and rewarded, making a meaningful difference in the world of spend management.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Coupa Pay Success Manager -11821
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Sr Coupa Pay Success Manager -11821
Some tips for your application 🫡
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Research and Reflect:Before hitting that 'apply' button on Coupa Software's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Coupa Software
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Coupa Software.
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Before your interview, reach out to current or former Coupa Software employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
