At a Glance
- Tasks: Lead customer success initiatives and coach teams to maximise value.
- Company: A top spend management company making a global impact.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Join us to drive customer success and make a real difference.
- Qualifications: Expertise in P2P or S2C and proven client success experience.
- Other info: Dynamic role with a chance to influence strategic initiatives.
The predicted salary is between 43200 - 72000 £ per year.
A leading spend management company is seeking a Customer Value Director to ensure customer value realization and program success. The role involves coaching customer teams, managing relationships, and facilitating customer advocacy through strategic initiatives.
Ideal candidates will possess strong expertise in P2P or S2C domains and a proven record in client success. Excellent organizational and communication skills are essential. Join us to make a global impact with your work.
Customer Value Director: SaaS Growth & Renewals employer: Coupa Software
Contact Detail:
Coupa Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Value Director: SaaS Growth & Renewals
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see how your experience aligns with their mission, especially in customer value and advocacy.
✨Tip Number 3
Showcase your expertise in P2P or S2C during interviews. Use specific examples from your past roles to demonstrate how you've driven client success and added value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Value Director: SaaS Growth & Renewals
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Value Director role. Highlight your expertise in P2P or S2C domains and any relevant client success stories to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer value realization and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your organisational skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission to make a global impact!
How to prepare for a job interview at Coupa Software
✨Know Your Customer Value
Make sure you understand the concept of customer value in SaaS. Be ready to discuss how you've helped clients realise value in previous roles, especially in P2P or S2C domains. Use specific examples to illustrate your impact.
✨Showcase Your Coaching Skills
Since the role involves coaching customer teams, prepare to share instances where you've successfully coached others. Highlight your approach and the outcomes achieved, demonstrating your ability to facilitate growth and success.
✨Build Relationships Like a Pro
Relationship management is key for this position. Think of examples where you've built strong client relationships and how that led to successful outcomes. Be ready to discuss your strategies for maintaining these relationships over time.
✨Communicate Clearly and Confidently
Excellent communication skills are essential, so practice articulating your thoughts clearly. Prepare to answer questions concisely and confidently, and don’t hesitate to ask clarifying questions if needed. This shows your engagement and understanding.