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For Companies At a Glance
- Tasks: Collaborate with Sales to deliver innovative solutions and drive customer success.
- Company: Join Coupa, a leader in spend management and AI technology.
- Benefits: Inclusive culture, competitive salary, and opportunities for professional growth.
- Why this job: Make a global impact while working with cutting-edge technology and talented teams.
- Qualifications: Experience in consulting sales and strong relationship-building skills required.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
- Pioneering Technology: At Coupa, we are at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
The Impact of the Customer Solution Partner at Coupa
The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.
What You’ll Do
- Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
- Actively participate in sales cycles, covering all aspects of Coupa services.
- Design, estimate, and/or scope engagements, both directly and through partners.
- Support the development of customized service offerings to meet client needs.
- Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.
What You Will Bring to Coupa
- Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
- Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.
- Credible at all levels, adept at building strong relationships internally with customers and partners.
- Structured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.
- Fluency in Spanish and English is required.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Customer Solution Partner (Professional Services, Presales and Sales) employer: Coupa Software
Contact Detail:
Coupa Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solution Partner (Professional Services, Presales and Sales)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Coupa or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by understanding Coupa's products and services inside out. Show how your experience aligns with their mission of empowering businesses through innovative technology. We want to see your passion!
✨Tip Number 3
Practice your pitch! Be ready to articulate how you can add value as a Customer Solution Partner. Highlight your past successes in sales and consulting, and don’t forget to showcase your collaborative spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Coupa team. Let’s get you that dream job!
We think you need these skills to ace Customer Solution Partner (Professional Services, Presales and Sales)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Solution Partner role. Highlight your experience in selling consulting projects and managing service engagements, especially with large clients. We want to see how your skills align with what we do at Coupa!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Coupa and how you can contribute to our collaborative culture. Don’t forget to mention your fluency in Spanish and English, as it’s a must for this role.
Showcase Your Achievements: When detailing your past experiences, focus on your achievements. Use numbers and specific examples to demonstrate how you’ve overachieved in sales or improved processes. We love seeing concrete results that show your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Coupa Software
✨Know Your Stuff
Before the interview, dive deep into Coupa's services and solutions. Familiarise yourself with their AI-driven spend management platform and how it benefits businesses. Being able to discuss specific features and their impact will show your genuine interest and understanding of the role.
✨Showcase Your Experience
Prepare to share concrete examples from your past roles that highlight your experience in selling consulting projects or managed services. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your achievements and how they relate to the Customer Solution Partner position.
✨Emphasise Collaboration
Since Coupa values teamwork, be ready to discuss how you've successfully collaborated with sales teams or partners in previous roles. Share stories that demonstrate your ability to work well with others, challenge proposals constructively, and drive projects forward together.
✨Ask Insightful Questions
Prepare thoughtful questions about Coupa’s culture, the team you'll be working with, and how success is measured in the Customer Solution Partner role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.