Customer Solution Partner (Professional Services, Presales and Sales) in London
Customer Solution Partner (Professional Services, Presales and Sales)

Customer Solution Partner (Professional Services, Presales and Sales) in London

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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Coupa Software Inc.

At a Glance

  • Tasks: Collaborate with Sales to deliver innovative solutions and drive customer success.
  • Company: Join Coupa, a leader in spend management and AI technology.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a global impact while working with cutting-edge technology and talented teams.
  • Qualifications: Experience in consulting sales and strong relationship-building skills required.
  • Other info: Dynamic work environment with a focus on collaboration and continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

  • Pioneering Technology: At Coupa, we are at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
  • Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
  • Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

The Impact of the Customer Solution Partner at Coupa:

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa's approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

What You'll Do:

  • Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
  • Actively participate in sales cycles, covering all aspects of Coupa services.
  • Design, estimate, and/or scope engagements, both directly and through partners.
  • Support the development of customized service offerings to meet client needs.
  • Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

What You Will Bring to Coupa:

  • Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
  • Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.
  • Credible at all levels, adept at building strong relationships internally with customers and partners.
  • Structured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.
  • Fluency in Spanish and English is required.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Customer Solution Partner (Professional Services, Presales and Sales) in London employer: Coupa Software Inc.

At Coupa, we pride ourselves on being an excellent employer by fostering a collaborative culture that values transparency and teamwork. Our employees enjoy the benefits of working with pioneering technology that has a global impact, alongside ample opportunities for professional growth and development. Join us in a role where your contributions directly influence our clients' success and experience a workplace that champions inclusivity and innovation.
Coupa Software Inc.

Contact Detail:

Coupa Software Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solution Partner (Professional Services, Presales and Sales) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Solution Partner role. You never know who might have the inside scoop on openings at Coupa or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by diving deep into Coupa's services and recent projects. Show us that you understand our innovative approach and how you can contribute to our collaborative culture. Tailor your examples to highlight your experience with consulting projects and managing service engagements.

✨Tip Number 3

Don’t just wait for job postings—be proactive! Visit our website regularly and apply directly through it. This shows your enthusiasm and commitment to joining the Coupa team, plus it helps us spot you quicker!

✨Tip Number 4

Follow up after interviews! A quick thank-you email reiterating your interest in the role and summarising how your skills align with Coupa’s needs can leave a lasting impression. It’s all about keeping the conversation going!

We think you need these skills to ace Customer Solution Partner (Professional Services, Presales and Sales) in London

Sales Skills
Consulting Experience
Procurement Expertise
Accounting Processes Knowledge
Project Management
Relationship Building
Service Engagement Management
Proposal Development
Customised Service Offerings
Salesforce Proficiency
Excel Proficiency
Word Proficiency
OpenAir Familiarity
Bilingual in Spanish and English

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Solution Partner role. Highlight your experience in selling consulting projects and managing service engagements, as this will show us you understand what we're looking for.

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that relate to procurement, accounting processes, and your success with C-level executives. We want to see how you can bring value to Coupa.

Be Authentic: Let your personality shine through in your application. We value collaboration and a friendly culture, so don’t be afraid to show us who you are and how you work with others. A bit of authenticity goes a long way!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining the Coupa team!

How to prepare for a job interview at Coupa Software Inc.

✨Know Your Stuff

Before the interview, dive deep into Coupa's services and solutions. Familiarise yourself with their AI-driven spend management platform and how it benefits businesses. This knowledge will help you articulate how your experience aligns with their needs.

✨Showcase Your Sales Savvy

Prepare to discuss your past successes in selling consulting projects or managed services. Be ready to share specific examples of how you've closed deals and built relationships with C-level executives, as this role heavily relies on those skills.

✨Collaborative Spirit is Key

Since Coupa values collaboration, think of examples where you've worked effectively in a team. Highlight your ability to work with sales teams and partners to deliver value, as this will resonate well with their culture.

✨Be Ready for Problem-Solving

Expect questions that assess your problem-solving abilities. Prepare to discuss how you've tackled challenges in previous roles, especially in designing and scoping engagements. This will demonstrate your structured yet solutions-oriented mindset.

Customer Solution Partner (Professional Services, Presales and Sales) in London
Coupa Software Inc.
Location: London
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