At a Glance
- Tasks: Provide excellent customer service and operate the till in a friendly environment.
- Company: Join Oxfam and be part of a team making a difference.
- Benefits: Gain new skills, meet awesome people, and enjoy flexible hours.
- Other info: Enjoy Social Sundays for a relaxed volunteering vibe.
- Why this job: Make a positive impact while having fun and learning.
- Qualifications: No experience needed; just bring your people skills!
The predicted salary is between 7 - 12 £ per hour.
To give customers great customer service and operate the till.
Responsibilities:
- Chatting to customers – giving great customer service on the till.
- Operating the till.
- Keeping the shop floor clean and tidy.
- Accepting donations from members of the public.
- Assisting with stocking the shop floor.
Full training and support are given for this role – no prior experience necessary.
Skills & Qualities:
No specific skills are required as full training is given. If you are a people person then this role would be ideal for you.
When & Where:
Our normal ask is a four‑hour shift 9 am – 1 pm or 1 pm to 5 pm. We are very flexible and if you can only do 10 – 2 pm or even just a couple of hours that is fine with us. Come and join our Social Sundays when it is a more relaxed atmosphere and have some fun. Our Oxfam shop is at 1 Horsemarket, Barnard Castle, DL12 8LY.
Training & Support:
All training is online and is video based so is quick and easy to complete. We pay travel expenses within reason. And if volunteering on the same shift for 5 hours or more we pay lunch expenses up to £7.00.
Benefits:
Learn new skills, meet new people and make new friends. Giving back makes you feel good.
Accessibility & Transport:
Barnard Castle is on a bus route and there is ample parking nearby the shop.
Hours and Type:
Hours: Minimum of 4 hours, no maximum. Type: Retail, Human Rights.
Till Volunteer in North East employer: Countydurhamvolunteering
Oxfam is an excellent employer for those looking to make a meaningful impact in their community while gaining valuable experience. With flexible shift options, comprehensive training, and a supportive work culture, volunteers can develop new skills, meet like-minded individuals, and enjoy the rewarding experience of giving back. Located in the heart of Barnard Castle, our shop offers a welcoming environment where you can contribute to social causes and have fun during our Social Sundays.
StudySmarter Expert Advice🤫
We think this is how you could land Till Volunteer in North East
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
We think you need these skills to ace Till Volunteer in North East
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with Countydurhamvolunteering and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that Countydurhamvolunteering knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at Countydurhamvolunteering
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at Countydurhamvolunteering. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on Countydurhamvolunteering’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the Countydurhamvolunteering experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with Countydurhamvolunteering. This shows that you’re eager to learn and contribute, which is always a massive plus!
