At a Glance
- Tasks: Help others gain confidence in using their devices through friendly guidance.
- Company: Community-focused organisation dedicated to digital inclusion.
- Benefits: Gain valuable experience, meet new people, and make a difference.
- Other info: Flexible hours and a chance to contribute to your community.
- Why this job: Empower others while enhancing your own tech skills in a supportive environment.
- Qualifications: Comfortable with everyday digital tasks and a patient attitude.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for friendly, patient people to help others feel more confident using their phones, tablets, and laptops. You don’t need to be a tech expert — just comfortable with everyday digital tasks and happy to guide someone step by step.
Responsibilities:
- Email basics
- Video calling
- Completing online forms and accessing services
- Internet safety
- Getting around apps and device settings
Skills:
IT drop in volunteer employer: Countydurhamvolunteering
Join our welcoming community as an IT drop-in volunteer, where you can make a real difference by helping others gain confidence in their digital skills. We pride ourselves on fostering a supportive work culture that values patience and kindness, offering opportunities for personal growth and development while engaging with diverse individuals in a friendly environment. Located in a vibrant area, this role not only allows you to share your knowledge but also connects you with like-minded volunteers who are passionate about empowering others.
StudySmarter Expert Advice🤫
We think this is how you could land IT drop in volunteer
✨Tip Number 1
Get to know the tech tools you’ll be using! Familiarise yourself with common apps and devices so you can confidently guide others. A little practice goes a long way in boosting your confidence.
✨Tip Number 2
Don’t underestimate the power of a friendly smile! Being approachable and patient is key when helping others with tech. Remember, it’s all about making them feel comfortable and supported.
✨Tip Number 3
Practice makes perfect! Try running through some common tasks with friends or family before you start volunteering. This will help you feel more prepared and ready to assist others.
✨Tip Number 4
Apply through our website for the best chance at landing this role! We’re excited to see how you can make a difference in someone’s digital journey.
We think you need these skills to ace IT drop in volunteer
Some tips for your application 🫡
Show Your Friendly Side:When writing your application, let your personality shine through! We want to see that you're approachable and patient, so don’t be afraid to share a bit about yourself and why you enjoy helping others with tech.
Highlight Relevant Experience:Even if you’re not a tech whiz, we’d love to hear about any experience you have in guiding others. Whether it’s helping friends with their devices or volunteering in a similar role, make sure to mention it!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use simple language and break down your skills and experiences in an easy-to-read format.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Countydurhamvolunteering
✨Show Your Patience
As an IT drop-in volunteer, you'll need to demonstrate your patience during the interview. Share examples of times when you've helped someone learn a new skill or overcome a challenge, especially in tech. This will show that you can guide others step by step.
✨Be Friendly and Approachable
Since the role requires you to help others feel confident, it's crucial to convey your friendly nature. Practice a warm smile and open body language during the interview. Remember, the interviewers are looking for someone who can make others feel at ease.
✨Brush Up on Basic Tech Skills
While you don’t need to be a tech expert, being comfortable with everyday digital tasks is essential. Review common issues people face with emails, video calls, and online forms. Be ready to discuss how you would assist someone struggling with these tasks.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, focus on how you explain things clearly and simply. You might even want to role-play a scenario where you help someone with a tech issue, showcasing your ability to break down complex information.
